Triangle User Experience Professionals Association (TriUXPA)

Web Accessibility/Usability Expert

23 Sep 2016 1:22 PM | Julie Grundy (Administrator)

Company: Optum

Location: Raleigh, NC

Learn more: Email


  • Perform regular accessibility assessments of enterprise websites and applications
  • Perform accessibility evaluations for products and services under consideration for purchase and deployment
  • Research, analyze, and interpret a variety of inputs to conceive and document accessibility requirements.
  • To provide oversight, technical leadership guidance, coordination and support the enterprise’s use of information technology with a focus on promoting, accessing and maintaining accessibility of digital properties.
  • Effectively represents the voice of user to influence and improve consideration of accessibility concerns in design and development decisions.
  • Collaborate with an interdisciplinary team that includes user experience designers, visual designers, content specialists, and developers during ideation, design, and development.
  • Consult with the team throughout development and rollout to ensure accessibility concerns are understood, implemented and communicated appropriately.
  • Mentor team members on accessibility and related topics.
  • Participate in scoping and planning of projects.
  • Contribute to internal innovation projects related to user experience.

Required Qualifications: 

  • Minimum 4 years’ experience in a similar role.
  • Undergraduate degree in Human-Computer Interaction, Human Factors, Psychology, Marketing, Communications, related fields or relevant combination of undergraduate and professional experience.
  • Advanced knowledge and application of accessibility factors, per W3C WAI guidelines & specifications (WCAG, WAI-ARIA, etc.), Section 508 requirements and other relevant standards.
  • Experience of providing critical analysis to the work products of designers and developers.
  • Experience using both Automated and Manual Accessibility inspection methods.
  • Strong communication skills, both verbal and written. Ability to sell ideas with strong negotiation skills.
  • Ability to work collaboratively with team and internal clients.
  • Ability to work autonomously and manage time effectively.

Preferred Qualifications: 

  • Graduate degree in Human-Computer Interaction, Human Factors, Psychology, Marketing, Communications or related fields.
  • Understanding of Mobile and/or Responsive Web preferred.
  • Experience working with Agile methodology preferred
  • Knowledge of CSS, HTML, and Javascript a plus.
  • Knowledge of video, motion graphics, Flash and photography a plus.

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