Triangle User Experience Professionals Association (TriUXPA)

UX Researcher

23 Sep 2016 1:27 PM | Julie Grundy (Administrator)

Company: Atlantic BT

Location: Raleigh

Learn morehttps://www.atlanticbt.com/careers/

As a UX Researcher you are curious, insightful and have a thoughtful yet analytical approach to get to the source of any problem. You are the science behind our project development life cycle. You listen and facilitate to get to the root of any problem. We need someone that can identify user’s needs and balance them against client business goals. At the core you are a listener, facilitator, collaborator, and more importantly a researcher. You are passionate about getting the data, understanding how things work, and solving problems. You are not satisfied until you can answer the twin questions of “Who are our users?” and “What do our users want?” Does that sound like you? Then we want to hear from you.


What you’re looking for:


You want to keep learning and work with the best team. You are driven by working on projects that challenge you and feed your passion for best practices. You want influence in what you do and how you do it.


About us: 


Atlantic BT helps clients realize their full potential through web-based solutions. We are a team of exceptional people who deliver custom digital solutions to enterprise and global businesses. We provide our employees with a rich, creative and collaborative environment to further their skills, interests, and experience in all aspects of web and application development. Our employees have significant influence in shaping their careers with input as to the technologies they want to use, types of responsibilities they want to take on, and the level of ownership they wish to accept.


What we do and How we do it:


Our capabilities are continually evolving and getting more refined as we apply them to existing projects. We have developed unique capabilities thanks to the variety of complex problems that our clients need solved. Through our discovery process we interview our clients to gain a better understanding of the problem at hand. Then the project team works together to identify the right combination of methods to tackle that problem. We rely on our team to continually challenge and refine our capabilities to help make us the best group of UX professionals possible.


You will work alongside talented and diverse group of designers, digital strategists, front-end developers and programmers. Below is a breakdown of your day and desired qualifications. Don’t rule yourself out if you don’t have ALL the skills. We are looking for passionate, driven people that care about their craft and improving every day. 


Your Day to Day:


Identify requirements, set goals, study users and help craft experiences that translate business and user goals into engaging experiences


Design studies to capture user behaviors and attitudes


Document feature behavior with a high detail and provide recommendations based on analysis


Conduct research using a wide variety of qualitative methods and a subset of quantitative methods, such as surveys, A/B and multivariate testing


Generate insights that both fuel ideation and evaluate designs


Recommend UX methods from toolkit to use on projects


Maintain and help form UX capabilities by proposing and documenting relevant UX methods


Qualifications:


Familiar with usability concepts, heuristics, relevant literature and UX best practices


Knowledge of software for generating wireframes, wireflows and user specs - Balsamiq, Omnigraffle, Axure


Experience with user research: Preparing and analyzing online surveys, moderating and summarizing user interviews, conducting and analyzing card sorts


Research ability to help support concepts


Ability to ask, as well as answer, meaningful and impactful questions


Experience gathering and documenting business, functional and end user requirements


Solid understanding of makeup and function of interactive websites, mobile apps, and web apps


Successful track record in conducting stakeholder interviews and running collaborative workshops


Strong communication skills, both written and verbal


Ability to work independently


Great attitude and plays well with others, collaboration is key


Passion for getting better and deeming a project success only when business and user goals are met


Please include samples of your work. We recognize that UX documentation may be in unconventional formats, such as pictures of handwritten wireframes, and we will accept any legible formats. Applications will not be considered without work samples.


Physical Demands and Work Environment:


This job requires routine desk and computer work. No travel is required.


Benefits & Compensation:


Our benefits for full-time employees include: 401K Plan with matching, health, dental, vision, short-term and long-term disability and life insurance, as well as an excellent paid-time-off package. We have a fun, relaxed environment with an on-site fitness facility, extraordinarily competitive foosball league and Culture Club, which devotes significant energy to identifying fun and fitness opportunities for our employees.


Atlantic BT is an equal employment opportunity employer and does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, genetic information, or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits and termination of employment.


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