Triangle User Experience Professionals Association (TriUXPA)

Director, UX Design

23 Apr 2021 9:21 AM | Katrina Powell (Administrator)

Company: Research Square Company
Location: Durham, NC
Learn More:

Research Square Company exists to make research communication faster, fairer, and more useful. We are a growing team of scientists, researchers, language experts, software developers, and publishing industry veterans working together to find new ways to help researchers succeed.

Headquartered in Durham, North Carolina, Research Square Company consists of two main divisions, American Journal Experts (AJE) and the Research Square preprint platform. Since 2004, AJE has provided manuscript preparation services to hundreds of thousands of researchers helping them to get their work published. Launched in 2018, our platform, Research Square, is the largest multidisciplinary preprint server in the world. By helping researchers communicate their work more effectively, we accelerate the pace of global discovery and advancement.

Our team embraces and fuels change, fights for simplicity, invests in customers’ success, and applies a data-driven approach to continuously improve and magnify our impact. We have developed tools and services that have been adopted by major international publishers to improve the publishing experience for their authors.

We are a high-growth, family-friendly, and mission-driven company that regularly wins awards for our workplace culture, pace of growth, and innovations. Our workplace is casual and flexible while also being stimulating and dynamic. We have a results-focused work environment. Employees have the option of working remotely anywhere in the US or, for those local to the Raleigh-Durham area, taking advantage of our open office in downtown Durham.

About the UX Design Team and your role

Our designers are storytellers and are a principal part of helping our team ‘show the future’. As designers we transport the rest of the company into a future we’re yet to build. A big part of the role of a UX designer at Research Square Company is to be a visionary—visualizing and reinventing the future of research and academic publishing.

Our UX design team at Research Square Company takes the dream and makes it something everyone can relate to and rally behind. We start from the very early stages: finding the right problem to tackle, exploring ideas for how to solve it, and then refining it into a coherent solution. Our designers carry out research, brainstorming, sketching, prototyping, and collaboration with our product and engineering team to ship great products. We are empathetic user advocates and respect our users’ opinions through interviews, usability testing, and data analysis, as well as wireframing, flowcharting, and journey mapping to show the different stages that researchers go through as they come into contact with our products and services.

Your role

We are looking for a Director of UX Design to lead that team. As the leader of our UX program, you will report into VP of Product and Publishing and join our fast-growing Product and UX teams. You will pave the way on what UX Design and Research means at Research Square Company, as well as define how this program integrates with cross-functional product teams. You are passionate about representing the user at the heart of everything you and your team do and are constantly looking at new and creative ways to engage users and utilize their insights in a way that helps key stakeholders think differently about the anchor that steers decision making around products and services.

The Director of UX Design will leverage user experience to drive the evolution and commercialisation of new product and technology strategies. You and your team will work on a wide range of products in the researcher solutions space spanning the Research Square Platform, our AI-driven tools, and AJE professional services, as well as external partnership tools and products. You will need a strong vision for how these products not only seamlessly integrate and leverage each other from a UX perspective but how that experience can help drive the overarching platform experience. Strong experience in the STM research industry space and/or China market will be critically valuable.

Most important, this person will be an inspirational people leader that really cares about developing and nurturing the careers of UX Designers and Researchers, whilst defining the processes, ways of working and standards guiding the UX team at Research Square Company. Your team will be diverse, coming from different products and areas of the company. You will need to bring this team together to function as a strong, vision- and data-driven UX team. Strong vision, inspirational leadership and belief in people is key.

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