Company: ICF Next
Learn More: https://www.icf.com/careers/jobs/senior-user-researcher-remote-R2102877
The Senior User Researcher must have strong client relationship management and project coordination skills to help lead and conduct user research and usability studies for a federal digital public health client. You will work with the client and team members to discover and understand business requirements; design and carry out user research activities and engage end users in the design process; ensure a focus on content as a key part of the overall user experience; and play a key role in informing prototype design, testing ideas and synthesizing feedback from internal stakeholders and internal and external users.
The successful candidate must be comfortable interfacing with clients and proactively speaking up to drive projects forward in a way that is tactful, thoughtful and collaborative. This role requires effective interview facilitation and communication abilities, both oral and written, as well as proven client engagement and resiliency skills.
This position is remote and can be based from anywhere within the United States.