Senior UX Researcher

16 Dec 2021 10:02 AM | Audrey Bryson (Administrator)

Company: Lexis Nexis
Location:  Raleigh, NC 
Learn More: https://relx.wd3.myworkdayjobs.com/LexisNexisLegal/job/Raleigh-NC/Senior-UX-Researcher_R30299?shared_id=c403ade8-1aef-4a4a-b56a-b6f122d99b86

Join our expert research team as we use innovative methods to uncover and explore problems, and then iterate on creative solutions in the legal industry. At LexisNexis we design experiences around information and analytics to help our customers find needed information, make more informed decisions, and achieve better outcomes.

In this role you will collaborate with product managers, technology leaders and UX designers on research strategy; determine the best methodologies; and work directly with customers to gather feedback and insights. You will also partner with our data science team on quantitative analysis to understand the complete customer journey. Innovation and experimentation are not only encouraged but expected.

Our global UX team is a passionate and diverse group of professionals and we’d love to have you join our community.

Responsibilities include:

  • Gathers, evaluates, and has a solid understanding of customer use cases.
  • Maintains close links with UX Designers, ensuring that user feedback and testing are fed into the design process.
  • Identifies if we are addressing the right problem with a thorough analysis of the brief.
  • Presents research learnings to stakeholders to guide future projects.
  • Collaboratively analyses the results of research to recommend solutions.
  • Independently identifies different research solutions.
  • Works with designers to iterate and test solution.
  • Considers the problem from several angles.
  • Practices and facilitates reflection as part of the research process.

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