Senior User Experience Designer

04 Apr 2022 11:07 AM | Audrey Bryson (Administrator)

Company: Truist
Location:  Raleigh (Possibly Remote)
Learn More: https://careers.truist.com/job/15447495/senior-user-experience-designer-commercial-raleigh-nc/

Truist is on the verge of a big move—a move that aims to alter the course of banking as we know it. And to do that we are looking for some unique talent. Our rapidly growing team is looking for the best people to join our cause to drive Journey-led transformation. If you’re passionate about your craft, driven to create change, and interested in joining a team doing transformative work, let’s talk.

Are you passionate about the client?
• Developing solutions within assigned business segments and across multiple channels (digital, in-branch, call center, etc) to create a competitive advantage in client experience – a key evaluation criterion for our clients and critical to the success of products.
• Developing a deep understanding of your users through tests of your prototype designs, user needs analyses and working closely with SME’s and UX Researchers
• Leading design activities in cross-functional development teams to create highly usable, engaging designs and experiences

The Senior Experience Designer (XD) delivers business objectives through the creation of superior user experiences for Truist clients, prospects, and employees with leadership and strategy responsibilities within an aligned team. The Experience Designer develops solutions within assigned business segments and across multiple channels (digital, in-branch, call center, etc) to create a competitive advantage in client experience – a key evaluation criterion for our clients and critical to the success of products.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Develop a deep understanding of your users through tests of your prototype designs, user needs analyses and working closely with SME’s and UX Researchers

  • Understand user needs, business requirements and technology capabilities

  • Lead design activities in cross-functional development teams to create highly usable, engaging designs and experiences

  • Iterate those designs through testing with end users to ensure success once developed

  • You’ll also follow how the industry is transforming, looking for UX best practices that develop and identify critical trends that Truist needs to stay ahead of

  • You’ll combine all this knowledge to help create a vision of the product’s evolution over the next few years, and work with your team to bring that about

Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Someone with a history of positively influencing product direction and design through a deep understanding of users and design principles

  • The ability to identify the need and outline the goals of user research that will influence strategy and product design

  • Can process and analyze multiple perspectives, inputs, and constraints, generate multiple design options and provide understandable rationale for decisions

  • BA/BS degree in human-computer interaction (HCI), user experience, human factors, interaction design, or related field or equivalent experience

  • Minimum of 3 years of relevant experience

  • Solid skills in the use of one or more wireframing/prototyping tools

  • Understanding of site functionality, interactions, site architecture, & navigation.

  • Experience designing for web and/or mobile applications

  • Ability to manage own workload and deliverable schedules within constraints of product team needs

  • Strong communication skills. Comfortable presenting

Preferred Qualifications:

  • Solid understanding of HTML/CSS and visual (UI) design.  Experience working with a design system

  • Experience working on Agile projects

  • Understanding of World Wide Web Consortium (W3C) and Web Content Accessibility Guidelines (WCAG) and how they relate to design

  • Experience working in financial services

Truist supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace.



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