Junior UX Research Partner

09 May 2022 10:44 AM | Audrey Bryson (Administrator)

Company: User Zoom
Location:  Remote but in US
Learn Morehttps://apply.workable.com/userzoom/j/782C5355D8/

Hi, we're UserZoom! We help companies get the user experience (UX) insights they need to deliver great digital experiences at scale through our all-in-one software platform and professional services teams.

Every company is a digital experience company, and we want to help make those digital experiences better. We do this by providing UX insights to some of the biggest brands in the world, so they, in turn, can improve the experience they give their customers.

Check out more info here: www.userzoom.com

As we grow, we're looking for a Junior UX Research Partner to join our team! In this role, you'll work closely with our team of Research Partners who support a portfolio of top brands in North America, acting as a trusted advisor and assisting them with developing a successful UX strategy.

Working from home, you'll be involved in...

  • Partnering with a Senior UX Research Partner on some of our largest Strategic accounts
  • Driving adoption and regular usage of UserZoom as an embedded solution into our customers’ research practices
  • Onboarding and supporting end users on the UserZoom products
  • Working closely with the Account Management team to support client retention and growth

If you've got a keen interest in UX Research and can see the benefits it brings to businesses, you'll be a great fit for this role!

We'll support you as you learn about UserZoom, our products and service offerings and we'll support your career growth in various ways.

Here’s what will set you up for success and what we’ll be looking for in your experience:

  • You'll have a love of research and will be eager to pursue a career in this space
  • You'll have some experience in UX Research
  • Strong desire to learn and grow in your career
  • You'll be fluent in English, with excellent communication skills, able to work with stakeholders within our Customer base as well as internal team members

Here are some of the benefits you can enjoy as part of the UserZoom family:

  • 15 PTO days per year, on accrual basis
  • 10 Paid Holidays & up to two 2 Floating Holidays (dependent on hire date)
  • Your birthday off!
  • 401k, with match
  • Health Benefits: Medical, Dental and Vision
  • Medical: UZ pays 90% for employees
  • Dental UZ pays 100% for employees
  • Vision: UZ pays 100% for employees
  • Up to 75% for dependents
  • Flexible Spending Account
  • Health Savings Account
  • Commuter Benefits
  • Basic Life Insurance
  • Long- Term Disability
  • Short- Term Disability

We seek insight from all people

At UserZoom, we're all about recognising the insights that different people bring to our company - it's what makes us so successful. We know the value and innovation a diverse group of people can create and that's why building a diverse team is a priority for us, regardless of age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective.

We're on a continuous journey to improve how we recognise & evaluate each person's skills and how each individual can enhance our culture & values. We are committed to being consistent in how we shortlist, assess, hire, onboard, reward and promote based on merit.

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