Senior User Experience Designer

25 Aug 2022 10:38 AM | Audrey Bryson (Administrator)

Company: NetApp
Location:  RTP or Remote
Learn More: Contact Ralph Nissler for more information

Six-month contract (possible extension to 9 or 12 months possible), job location can be either RTP or remote.

Experience in partner portal/partner system design and development a must.

Experience

  •  Minimum 5 years’ experience helping structure and design the partner experience (PX) via partner portals and partner tools, preferably in the high-tech/IT industry.
  • Understanding of the vendor-channel partner interaction model as well as partner segmentation (account types as well as user roles), and the subsequent dynamic nature of partner portal content and navigation.
  • Implementation of branded experiences, working within the realm of corporate digital guidelines.
  • Experience building the interaction models and user interfaces (UIs) for transactional capabilities and tools, such as:
  • Deal registration, lead and opportunity management
  • Dashboards
  • Portal search and content access
  • Forms
  • Preferred experience
  • Salesforce Communities/Experience Cloud, understanding its capabilities and limitations.
  • Partner relationship management (PRM) systems


Responsibilities
As part of the project team:

  • Help develop portal page templates
  • Create wireframes and (functional) mockups
  • Design and iterate transactional UIs (dashboards, forms) and associated user flows from the ground up
  • Help define end-to-end user journeys by role across the partner portal and associated systems/tools
  • Conduct A/B testing with peers and end users (partners).

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