Triangle User Experience Professionals Association (TriUXPA)

Senior User Experience Designer

03 Sep 2019 10:01 AM | Katrina Powell (Administrator)

Company: First Citizen's Bank
Location: Raleigh, NC
Learn More: https://careers.peopleclick.com/careerscp/client_fcb/external/gateway/viewFromLink.html?jobPostId=73345&localeCode=en-us


Position Description:
Our small but mighty in-house design department is looking for an experienced and ambitious Digital Designer. In addition to supporting the current website, we’re about to launch into a year-long website re-platform and redesign. We also help manage several partner platforms for digital banking, business banking, and online account opening. 

As a Senior User Experience Designer, you will be given the opportunity to perform UX for digital experiences as a liaison between Program/Product Managers, IT, 3rd party vendors, and key internal stakeholders. Serve as a thought-leader and consultant for the business and lead all aspects of design and user testing for enhancements and projects that are small, medium or large in size and/or complexity while supporting those functions for large cross-functional or enterprise-wide initiatives. Assist team with strategy execution. Create and coordinate user test plans. Mentor other designers as needed. 


Position Requirements:
Summary:
​Perform UX for digital experiences as a liaison between Program/Product Managers, IT, 3rd party vendors, and key internal stakeholders. Serve as a thought-leader and consultant for the business and lead all aspects of design and user testing for enhancements and projects that are small, medium or large in size and/or complexity while supporting those functions for large cross-functional or enterprise-wide initiatives. Assist team with strategy execution. Create and coordinate user test plans. Mentor other designers as needed.

Basic Qualifications:
​Bachelors Degree with 6 years of design/UX experience 
or
High School Diploma with 10 years of design/UX experience

Additional Requirements:
​- Demonstrated critical thinking skills
- Effective conflict management skills
- Ability to quickly understand complex business issues and processes
- Strong communication skills (oral and written)
- Strong quantitative, analytical, and conceptual thinking skills
- Strong technical acumen
- Strong organization and time management skills 
- Strong Interpersonal skills
- Experience in Microsoft Word, Excel, PowerPoint and Visio
- Experience in Adobe Creative Suite and Sketch

Other Preferred Qualifications:
​- Possesses an understanding of the internet, web application development and system design
- Experience with design research
- Experience working in the financial services industry
- Experience with usertesting.com

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