Triangle User Experience Professionals Association (TriUXPA)

TriUPA workshop -- Escape the Lab: Remote User Research and Usability Testing -- October 1st, 2009

09 Sep 2009 5:00 PM | Richard Phelps

What: Escape the Lab: Conducting Remote User Research and Usability Testing

When: full-day workshop: 9a - 5p | Thursday 10/1/09 | coffee & lunch included

Where: Council for Entrepreneurial Development in RTP

How: Capacity is limited -- Register online now to reserve your spot!

Intended audience
Researchers, designers, and product managers who want to watch real people use technology from the comfort of their own desks. (While saving travel costs and the planet!).

About the workshop
Nate Bolt, one of the pioneers of remote UX research -- and author of the forthcoming book, Remote Research -- will lead this hands-on workshop covering the latest remote UX techniques and tools.

Give us a day and we can teach you all the rocket surgery you need to conduct qualitative studies the real-time, native environment way.

Learning Objectives
What we’ll cover...

  • Strengths and weaknesses of remote ux research
  • Study design & scripting
  • Participant recruiting options
  • Moderating in the remote environment
  • Tools for screen sharing, recording, and communication
  • What can go wrong and what to do about it

About the speaker
Nate Bolt, president of Bolt|Peters, is fascinated by the personal, social, and cultural role of technology, and how research and design can transform those roles. After pioneering and directing the User Experience department at Clear Ink in 1999, which included the construction of Natural Environment and Remote Observation laboratories, Nate co-founded Bolt | Peters. He now serves as el presidente, where he has overseen hundreds of user research studies for Sony, Oracle, HP, Greenpeace, Electronic Arts, and others. Beginning in 2003, he led the creation of the first moderated remote user research software, Ethnio, which is being used around the world to recruit hundreds of thousands of live participants for research.

Nate regularly gives presentations on native environment research methods in both commercial and academic settings, and is currently co-authoring Remote Research, a book on remote testing. Working with faculty at the University of California, San Diego, he created a degree titled “Digital Technology and Society,” which focused on the social impact of technology. He also completed a year of communications studies at the Sorbonne in Paris, where he was jailed briefly for playing drums in public without a license.

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