In this seminar, Stephen Anderson explains how to spot the six types of friction, how to think more critically about friction and its possible benefits, and how to give your customers an all-around better experience.
This seminar is for anyone on a product team—UX and UI designers, product managers, developers, and others—who can benefit from learning the basics of friction, how to identify it, and when to use it or lose it.
* You must be present at the host location to view this webinar.
5440 Wade Park Blvd
Raleigh, NC 27607
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