Teams rarely dedicate a person to “own” the onboarding process. While many of us understand the importance of onboarding, we don’t always have the resources available to do it well. Some companies adopt onboarding approaches they’ve seen elsewhere. But as with anything we create, a careful understanding of the unique demands of our product and user life cycle should inform our design decisions.
Samuel Hulick has spent a lot of time deconstructing what makes a successful onboarding experience. In his presentation, Samuel will give us tips on how to communicate the value of onboarding to management. He’ll provide best practices that can help teams fine-tune their process:
Startup founders, product managers, user experience designers, marketers, strategists, and customer support professionals will find Samuel’s presentation a valuable resource to help them improve their onboarding and increase activation and retention rates in their products.
* You must be present at the host location to view this webinar.
5440 Wade Park Blvd
Raleigh, NC 27607
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