[UIE Webinar] Design Ops Teams that Matter: Growing a Design Ops Team

  • 04 Mar 2021
  • 6:30 PM - 7:45 PM
  • Online


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Courtney Kaplan            Headshot of Courtney Kaplan           

Design Ops Teams that Matter: Growing a Design Ops Team

Please join us to watch this pre-recorded presentation by Courtney Kaplan from UIE's All You Can Learn library.

The design team at Facebook was facing a new set of challenges. Their individual design projects were growing larger. Designers on one product team had become siloed from the work of other product teams. The design problems they worked on became substantially more complex. Communication broke down.

To overcome these challenges, Courtney Kaplan started Facebook’s first Design Ops team. Over the next six years, she grew Facebook’s Design Ops team from 2 members to more than 70. In this seminar, she shares how she tackled that challenge, and saw amazing improvements in coordination, collaboration, and design quality.

Courtney and her new team of Design Process Managers (also known as DPMs) tackled a plethora of challenges that come from growing a large design team. They worked on onboarding new designers, standardizing on design tools, managing budgets, and wrangling production schedules.

She and her team developed new ways to demonstrate the value of design. They made sure that Facebook’s leadership knew the crises that never happened because of their effective design ops program.

You’ll learn Courtney’s approach to staffing up Facebook’s Design Ops efforts. There are lots of great lessons for every design leader considering their own Design Ops program.

What You’ll Learn

  • Determine where your newly-formed design ops team should focus first
  • Develop a long-term vision for your design ops efforts
  • Grow the team’s capabilities and increase team members’ career options

FREE to attend. 

 Join us at 6:30pm for some socializing before the video.

Thank you to our sponsor UIE for allowing us to rebroadcast this Virtual Seminar.


Online, virtual meeting via Airmeet - 


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