Lenovo is seeking an experienced UX Researcher to join our User Experience Design team for a 12-month contract.

User experience is at the core of everything we do. In this role, you will apply user-centered design principles to take on complex challenges and be part of the team developing industry-leading and world class user experiences for Lenovo customers.

To achieve these goals, you will collaborate closely with other Researchers, Designers, Developers, Engineers, and Product Managers throughout the design process. From designing and running research activities to analyzing data and providing design direction to project teams, you’ll be an advocate for our users and ensure our products surpass their expectations. You will work on diverse projects, including hardware, software, AI, and AR/VR initiatives.  You will work collaboratively with cross-functional project team members and business peers to propose the best experience for our commercial and consumer end users.

 

In this role, you will:

• Support research initiatives to identify meaningful and actionable user-centered insights to help the team deliver industry-leading experiences to external users
• Discover and understand user behavior, motivations, and needs to help teams shape concepts, products, and solutions
• Execute iterative end-to-end user research activities spanning a broad set of products (hardware and software) and involving multiple types of concurrent user research, including but not limited to generative work (e.g. interviews, field studies, ethnography), evaluative work (e.g. usability studies, concept evaluations, benchmarking, heuristic evaluations), to summative or validation research
• Collaborate with other researchers on more complex and iterative workstreams
• Experience with various types of analysis techniques (e.g. synthesizing data, descriptive and inference statistics, classification, clustering).
• Understand product roadmaps and plan long-term and short-term research initiatives to inform design decisions
• Work collaboratively with cross-functional project team members and business peers to propose the best experience for our end users
• Utilize ideation and storytelling skills to effectively communicate research insights and ideas with colleagues, management, and external parties both in the U.S. and other countries
• Express a growth mindset and desire to remain current in fields of user experience, user research, and product design

 

REQUIREMENTS

• Bachelor’s degree with 7+ years of relevant experience in User Experience Research, Human Factors, Cognitive Psychology, Anthropology, Sociology, HCI/Computer Science, or other related; or Master’s degree and 5+ years relevant experience; or a PhD and 2+ years of relevant experience in an industry setting or equivalent
• Experience coding with STATA, SPSS or equivalent
• Experience with survey design and response effects
• Experience applying statistical analysis methods such as Regressions, ANOVA, and T-Tests
• Portfolio/sample work demonstrating breadth and depth in UX research, conceptual thinking, creative problem solving, and deliverables (e.g. study plans, reports, and data visualization)
• Experience with various qualitative research methods and techniques (e.g. interviews, focus groups, ethnography, diary studies, clustering, etc.)
• Strong analytical and synthesis skills with proven ability to drive research that delivers user-centered product insights and design directions
• Experience working directly with other user experience, research, and design professionals
• Detail-oriented with the ability to be pragmatic and keep the ‘big picture’ in mind
• Self-motivated and execution-orientated with the ability to work independently as well as take direction within established strategic and business guidelines
• Ability to work in both lead and supporting roles on projects in a fast-paced, dynamic, and international, multidisciplinary team environment
• Strong presentation and interpersonal communication skills
• Language proficiency:  Excellent written and verbal English (required)
• Experience working at a fast-paced technology or startup organization with technologies such as PCs, AI, and AR/VR.
• Local to Raleigh/Durham, North Carolina area and able to follow Lenovo’s hybrid work policy, with three days per week in the Morrisville, NC office

 

PREFERRED

• A specialty in quantitative research methodologies
• Familiarity and experience executing a user-centered design (UCD) driven product (or concept) through a development process
• Experience with evaluating iterations of hardware designs longitudinally
• Experience with interpreting, applying, and measuring anthropometric data for product development
• Experience with UX research data collection/analysis tools (UserZoom, Dovetail, or similar)
• UX research experience in non-US markets

 

How to Apply:
Interested candidates please send resume and email of interest to: lenovouserresearch@gmail.com. We are unable to offer sponsorship at this time.