• 21 Sep 2006 5:00 PM | Deleted user
    Shimon Shmueli points us to "Using Product Design to Drive Brand Power," ...a talk I am going to give together with our partner from Taiwan. We gave this talk last night at the Austin Technology Council in Austin, and the response was very good. Although the approach will be mostly related to tangible products, I think it may be valuable to some of the UX audience. Hope to see some folks there!
  • 21 Sep 2006 5:00 PM | Deleted user
    Collection of resources and links, form Anita Crescenzi at UNC Health Sciences Library.
  • 21 Sep 2006 5:00 PM | Deleted user
    Anita Crescenzi has provided this helpful summary of wireframing/Visio resources [note: Word document].
  • 20 Sep 2006 5:00 PM | Deleted user

    The Health Sciences Library at UNC is proud to present "Organizing the World's Information: Google's Vision for the 21st Century" - a discussion with Craig Silverstein, Technology Director at Google.

    The event is scheduled for Thursday, October 26th from 4-5:30pm in the Medical Biomolecular Research Building on the UNC campus and is open to the public. Register for your free tickets before they're all gone.

  • 20 Sep 2006 5:00 PM | Deleted user

    A one-day local conference with an interesting program:
    CED's Tech 2006 will explore the future of emerging and converging technologies that are reshaping today's hottest industries. Now in its 16th year, Tech 2006 will focus on the latest cutting-edge markets and global opportunities in a variety of technology sectors.

    Using a range of session formats - from nationally respected keynotes to smaller, interactive conversations - Tech 2006 will incite conversations about technologies and products that will change the way we live, communicate, and think. Tech 2006 will showcase innovative technologies from entrepreneurial companies, university groups, corporations and research institutions; and unite the creators of exciting, novel technologies with the industry's top business influencers and creators.

  • 19 Sep 2006 5:00 PM | Deleted user
    Hot on the heels of our tonight's TriUPA wireframe panel, a timely piece from Boxes and Arrows: Real Wireframes Get Real Results.
    Fortunately, there are a few simple steps that will make wireframes be understood by anyone. They don't even have to be much more work. It's simply a matter of choosing to "get real" from the start.
  • 06 Sep 2006 5:00 PM | Deleted user

    Seeding Creativity: Tools, Media, and Environments

    June 13-15, 2007, Washington DC, USA

    The Creativity & Cognition Conference series began in 1993 and has evolved into a lively multidisciplinary event combining research and practice. Rigorous research is expanding as theoretic foundations are emerging and goals become more well-defined. Successful practice manifests itself in a growing array of creativity support tools for discovery and composition by software and other engineers, diverse scientists, product and graphic designers, architects, new media artists, musicians, educators, students, and many others.

    Conference Theme
    The focus of CC2007 is on cultivating and sustaining creativity: understanding how to design and evaluate computational support tools, digital media, and sociotechnical environments that not only empower our creative processes and abilities, but that also encourage and nurture creative mindsets and lifestyles.
    Topics appropriate for submissions include, but are not limited to:

    * Principles for interface, interaction & software design
    * Empirical evaluations by quantitative and qualitative methods
    * In-depth case studies and ethnographic analyses
    * Reflective accounts of individual and collaborative practice
    * Educational and training methods to encourage creativity with novel interfaces
    * Social mechanisms in support of creative communities and collaboratories
    * Emerging technologies, media, and approaches in the arts and creative practices
    * Transdisciplinary methods and collaboration models

  • 27 Aug 2006 5:00 PM | Deleted user

    Join us for a panel and discussion about wireframing and wireframing
    tools. We will be exploring a variety of tools and techniques used in
    developing interface designs for desktop applications, mobile
    applications and web applications.


    • Ryan West (SAS)
    • David Charboneau (IBM)
    • Jackson Fox (
    • TBA (Motricity)

    WHEN: Tuesday, September 19th, 2006, 6:00pm

    WHERE: (see directions below)

    Sponsored by TriUPA (

    Where is Lulu?
    860 Aviation Pkwy Suite 300
    Morrisville, NC 27560

    From Durham, Chapel Hill and western NC

    • Take I-40 east towards Raleigh
    • Exit at Aviation Parkway (exit 285)
    • Turn right at the top of the exit ramp onto Aviation Parkway
    • Go south on Aviation Parkway approximately 1.3 miles to Southport Dr
    • Turn left on Southport Dr
    • Turn left into the second driveway on the left

    From Raleigh and eastern NC

    • Take I-40 west towards Durham and Chapel Hill
    • Exit at Aviation Parkway (exit 285)
    • Turn left at the top of the exit ramp onto Aviation Parkway
    • Go south on Aviation Parkway approximately 1.5 miles to Southport Dr
    • Turn left on Southport Dr
    • Turn left into the second driveway on the left

    Upcoming TriUPA Events

    • Coming in October: So how does UX design work in the Real World?
    • Coming in November: World Usability Day 2006!
  • 23 Aug 2006 5:00 PM | Deleted user

    What it is: "A conference on designing complex information
    spaces of all kinds."

    When it is: October 23-24, 2006 (Discount ends August 27th! Apply NOW)

    Where it is: 'nuff said.

    Why you care: "...this is not airy-fairy theoretical stuff. These presenters are practitioners, people actually doing this cross-channel, cross-media work with complex information. A primary goal of this conference is to give you the confidence to cross boundaries and engage with a wide range of problems." Check out the list of said practitioners.

    How do I...: Start here.

  • 11 Aug 2006 5:00 PM | Deleted user
    I’m the editor of, Duke University Health System’s patient Web site. I thought I’d post a series of entries that follow our progress of redesigning a section on our site, detailing decisions made along the way and hopefully getting suggestions from all of you as to how we can make it better.
    We’ve decided that our health library has to go. Or, more precisely, it needs to be wiped out and rebuilt from the ground up. Better, faster, stronger.
    Piece by piece we’ve improved our site over the last year, creating more flexible designs that are attuned to user needs. We began with a new services template that we’re rolling out to all areas in that section, along with an A to Z index. Then we revamped the locations section.

    Now it’s time for the educational materials.

    My first step is deciding on the process to follow. We had success with this approach on a previous project:

    1. Content inventory
    2. Analyze existing research -- internal and external
    3. User and business requirements
    4. Wireframes
    5. Content gathering
    6. Prototype
    7. User testing
    8. Revisions
    9. Content editing
    10. Visual design
    11. Development
    12. QA
    13. Go live

    I’m always looking for a better way. A search led me to, which has a fairly develop user-centered design process laid out. Has anyone had success following that method?

    In a project post mortem we determined that a missing step was touchpoints -- links in and out of the existing section.

    The user impact is fairly significant, since missing this step could have resulted in broken links all over the place. We skirted that issue by keeping all the old pages live until we can fix the links.

    But now users are getting two different locations experiences, old and new, and that’s not good, especially since the old way sucked.

    So with the touchpoints step added we got:

    1. Content inventory
    2. Touchpoints
    3. Analyze existing research--internal and external
    4. User and business requirements
    5. Wireframes
    6. Content gathering
    7. Prototype
    8. User testing
    9. Revisions
    10. Content editing
    11. Visual design
    12. Development
    13. QA
    14. Go live

    I wasn’t sure I placed the touchpoint stage in the right order. It could come later. It may be best to have it near the end so we understand all the links out. Should I split touchpoints in two: links in and links out? I kept playing with the pieces and remembering steps I was leaving out.

    And several hours and a few charts later, I ended up with this:

    1. Content inventory
    2. Touchpoints
    3. Research analysis
    4. User interviews
    5. Business interview
    6. User and business requirements
    7. Review
    8. Wireframes
    9. Review
    10. Content gathering
    11. Prototype
    12. User testing
    13. Revisions
    14. Content editing
    15. Visual design
    16. Review
    17. Finalize all documents
    18. Development
    19. QA
    20. Go live
    21. User testing
    22. Iterate

    Going through this exercise made me realize this: Without a clearly defined process before you begin, the project will fail users.

    When you’re straying without purpose, the project ends up catering to the whims of what’s convenient and what the business wants.

    And if you don’t plan for user inputs throughout the project, you can be sure the user needs won’t be taken into account when timelines get crunched.

    I’m sure most of you can relate.

    In my next post I’ll discuss our research analysis and user interviews.

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