Triangle User Experience Professionals Association (TriUXPA)

Blog

  • 03 Nov 2005 5:00 PM | Richard Phelps
    Some people have reported problems getting their usability ticket to post to the tag "uticket" in flickr. If you don't see your ticket under the tag, email your picture and a description of the violation or commendation to rick@triux.org.
  • 03 Nov 2005 5:00 PM | Richard Phelps

    It's finally here. Some last minute notes about tonight's events:

    * The event is tonight from 6 p.m. to 9 p.m. @ MCNC Building #1; Get Directions »
    * It is free and open to the public, so come one, come all!
    * Without our sponsors help, we wouldn't be here. Thank you Blue Cross Blue Shield, Motricity, and hesketh.com!
    * Here's the agenda for the festivities.
    * Our great line-up of panelists/judges!
    * And, last but certainly not least, our interactionary teams.

  • 02 Nov 2005 5:00 PM | Richard Phelps

    This article from the Sydney Morning Herald about World Usability Day starts off absolutely hilarious:

    > The managers of Amsterdam's Schiphol Airport faced a difficult problem a few years ago. They were having to spend a fortune cleaning the men's toilets because the aim of Dutch men was so poor.

    > "They hired some guys who sat in the urinals for several weeks, just observing," says Ash Donaldson. "They noticed that if there was a cigarette butt or a fly in the urinal men would aim at it. So they etched the shape of a fly into each urinal - and that reduced the cleaning bill by 80 per cent."

    I bet the conducting that ethnographic study was a lot of fun! ;)

    Read the full article:

    * http://tinyurl.com/acglm

  • 02 Nov 2005 5:00 PM | Richard Phelps

    Some interesting quotes:

    > But some tech engineers and designers assume too much: that since they understand how the gadget works, everyone should. Bias quips: "A whole lot of companies went out of business because their users were too stupid."

    ...and...

    >"The feature-list wars were not good for software," consultant Quesenbery says. "People threw a function in because it gave them a check-box on a list, not because it met the needs of the marketplace."

    > Microsoft is redesigning the user interface for the next version of Office, due next fall. Microsoft will display only the tools you'll likely use most frequently. The goal: to cut the number of clicks to complete a task. In Office 2003, it took 26 clicks to insert a text box into a document; with the new version, four.

    Read the entire article:

    * http://tinyurl.com/99af6

  • 01 Nov 2005 5:00 PM | Richard Phelps

    From the BBC:

    > With thousands of products and services to choose from, ease of use is still a bonus factor rather than a norm and those that possess this elusive quality often go on to dominate markets.

    > Google, Amazon and eBay are successful brands not just because of their financial models but the ease with which their users are able to achieve their goals on these sites, be they searching, buying or selling.

    http://news.bbc.co.uk/1/hi/magazine/4393468.stm

  • 01 Nov 2005 5:00 PM | Richard Phelps

    Motricity is holding a corporate usability ticketing event. We've asked program managers and developers at Motricity to ticket products with great or poor usability. On Thursday, November 3, we'll collect the tickets and hold a random drawing to award an Ipod Nano to one lucky person.

    Corporate ticketing events, like this one, are designed to encourage people to think about how usability issues affects their day-to-day lives, giving them a better understanding of how the products they build affect your customers' day-to-day lives. There's still time to hold your own corporate ticketing event.

  • 01 Nov 2005 5:00 PM | Richard Phelps

    A couple of notable updates to the usability ticketing contest:

    * Deadline for entries has been extended to Thursday at noon.
    * Instead of looking for the most interesting usability tickets, we're now going to hold a random drawing.

    For full details, visit:

    * http://www.triux.org/usability-ticket/

  • 01 Nov 2005 5:00 PM | Richard Phelps

    Another article about World Usability Day on BBC. Here's a quote:

    > Thursday is World Usability Day.

    > I'm sorry, but I'm not sure the world is ready for such a day.

    > It's not that I don't think usability is a good idea - of course it is.

    > It's not that I don't think some progress has been made. Of course it has. The success of the iconic iPod is largely down to the usability of the device, especially the click wheel interface and iTunes.

    > No, my worry is that the world has so far to go in making technology usable that I fear that celebrating usability is premature and conceals just how much hassle we put up with on a daily basis.

    Read the article:

    * http://news.bbc.co.uk/1/hi/magazine/4392644.stm

  • 31 Oct 2005 5:00 PM | Richard Phelps

    Human Factors International is conducting a color survey on World Usability Day. What colors would you associate with different types of Web sites, such as banking, healthcare, and news?

    On November 3, 2005, go to this page on the Human Factors International site and complete the brief survey. After the survey is complete, the results will be analyzed and discussed in Human Factors International's monthly eNewsletter.

  • 31 Oct 2005 5:00 PM | Richard Phelps

    World Usability Day is this Thursday. :-) That's right four days away. We're nearly finished with the preparations--just a few minor things to wrap up.

    In the meantime, don't forget:

    * Start ticketing! If you haven't already, get out there and get ticketing. That's an order. Well, as close to an order as it comes from someone who has no authority over you whatsoever. Even if you can't post your ticket to flickr, ticket something!
    * Ticketing awards. If you do post it to flickr, you'll be in the running for one of two $50 awards.
    * Help promote World Usability Day. Whether you're one person on a large company or a lone pioneer in your own company, you can help spread the word.
    * And come on out on Thursday. We've got a great event lined up with an amazing line-up of panelists and a UNC/NC State square-off that's sure to be a lot of fun!

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