Triangle User Experience Professionals Association (TriUXPA)

Jobs


Below are job listings, ordered by most recent.  To keep our job board up to date, postings older than nine months will be removed. Representatives are welcome to resubmit removed postings if jobs are still active. 

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  • 30 Mar 2020 11:37 AM | Katrina Powell (Administrator)

    Company: Client of Marchon Partners
    Location: Raleigh
    Learn More: kluong@marchonpartners.com

    DESCRIPTION:

    • Creates user interface designs and prototypes based on quantitative research and UX input
    • Collaborates with design team to imagine design approach for both full-site and feature-level execution
    • Elicits constructive feedback from clients and is capable of interpreting that feedback into design solutions
    • Is able to design flexible UI informed by clients brand guidelines
    • Research, formulate, execute and deliver standard web usability deliverables including personas, heuristic reviews, formal usability tests and card sorts
    • Perform competitive analysis of client's competitors websites
    • Design and develop information architecture designs and documentation
    • Develop, present, defend and iterate responsive wireframes to meet client needs
    • Ability to work independently or as part of a team as necessary to complete client projects
    • Ability to pick up a project mid-flight and complete it
    • Document designs to meet the needs of our front-end development teams and work with our developers as the designs are implemented to ensure that the finished product meets the design goals
    • Perform visual quality assurance on finished web product prior to customer delivery


    QUALIFICATIONS:
    • 3+ years of experience as a user interface designer, interaction designer, visual designer, or similar role
    • Excellent interpersonal skills and presentation skills, including the ability to clearly articulate both design decisions/rationale to a variety of audiences and how those design decisions will directly impact the success of the business/client
    • Strong conceptualization ability, strong visual communication ability, drawing skills and sketchbook technique
    • Exceptional design skills, production value and attention to detail
    • Ability to create wireframes as well as visual design comps
    • Proficient with user interface design patterns and standard UCD methodologies
    • Able to integrate UX into Agile development practices.
    • Must be self-motivated, responsive, and dedicated to customer success.
    • Knowledge of Usability and Information Architecture
    • Demonstrated ability to learn quickly, be a team player, and manage change effectively.
    • Knowledge of eCommerce
    • Have substantial, demonstrable practical experience across all facets of usability testing, user experience design and visual design for the modern, responsive web. Front-end development and/or mobile design experience is a plus
    • Understand the design and usability problems associated with large enterprise and eCommerce websites
    • Ability to remain flexible and successfully context switch to meet project demands across multiple engagements and clients
    • Proven experience with Sketch. Version control / Abstract experience a strong plus
    • Experience working with an Agile UX team
    • Please provide a portfolio of relevant UI/design projects (provide a link to your portfolio and PDF version)

  • 06 Mar 2020 10:51 AM | Katrina Powell (Administrator)

    Company: (Client of) TKO Recruiting
    Location: Cary, NC
    Learn More: garypatton@recruitingtko.com

    We are seeking a talented mid to upper level or senior User Interface/Experience Designer to join our team on a very exciting Machine Learning developer tools software project. We are looking for strong experience delivering sophisticated hybrid desktop and web interfaces with solid experience with Conversational UIs, interfaces that support chatbots, intelligent wizards and learning agents. The right candidate will have a history of working within an Agile product delivery team, understanding of cutting-edge assistive technologies, knowledge of the intricacies of desktop and web software, cloud-based SaaS products, and outstanding problem-solving skills.

    Responsibilities:

    • Lead collaborative UI/UX development that is user-centered.
    • Perform product research including:
    • Interviews of users and stakeholders
    • Competitive product analysis
    • Online surveys
    • Focus groups
    • Ability to define and document personas and “a day in a life” scenarios
    • Define information architecture
    • Experience with graphic design for desktop or cloud applications for technical domains is required.
    • Rapid prototyping, generating quality wireframes and mockups is desired – a portfolio of recent or salient work is required
    • Design interactive user interfaces and user experiences using industry-standard design tools
    • Research and stay up to date on UI/UX methodologies
    • Be able to contribute ideas and collaborate with a multi-faceted team of developers and researchers

    Competencies and Job Criteria:
    • Analytical: Skilled in using analysis; is systematic and rational.
    • Detail-oriented: Pays close attention, e.g., item-by-item to the work; focuses on things individually.
    • Bright: Mentally quick, clever and intelligent.
    • Conceptual: Is able to conceive mentally, formulate ideas and has an imagination.
    • Creative: Intellectual inventiveness and has the ability to develop original solutions to problems.
    • Logical: Uses or is accustomed to correct reasoning. Reasons in a predictable way. Uses the science of logic, valid induction or deduction.
    • Perceptive: Capable of perceiving things as they really are and has insight or intuition.
    • Articulate: Expresses oneself clearly or lucidly in written and oral communication.
    • Cooperative: Works jointly with others to promote the same result.
    • Ethical: Having and conforming to our standards of conduct and moral judgment.
    • Listener (good): Hears completely and understands what is being said.
    • Problem-solver: Effective at solving problems not just defining or complaining about them.
    • Self-motivated: Has inner drive and motivates her/himself.

    Education:
    • BA/BS Degree or equivalent experience required

    Experience:
    • 7+ years of solid experience with designing interactive user interfaces
    • Familiarity with Linux UI is strongly desired
    • Demonstrated experience using industry-standard design tools
    • Experience in analytics or machine learning (AI) domains is a PLUS
    • Demonstrable knowledge of research methodologies in areas of UI/UX
    • Ability to consolidate, distill, and incorporate diverse ideas quickly
    • User experience background is a plus
    • Experience with usability and evaluation is a plus
    • Experience working within Agile framework is a plus


    Be prepared to submit links to a portfolio of your work. Even if the majority of your work has been proprietary, we are interested in seeing the work you have done on your own.

  • 13 Feb 2020 2:22 PM | Katrina Powell (Administrator)

    Company: Fidelity Investments
    Location:
    Raleigh, NC
    Learn More:  https://jobs.fidelity.com/ShowJob/Id/856039/Senior-User-Experience-Designer/

    Fidelity’s Healthcare Group is launching a new Medicare business that will provide our customers with tools and advice to help them select and purchase quality Medicare coverage. As an early member of this new and innovative team, you will have the opportunity to help build and grow a business that could impact millions of Americans!

    You are a self-starter, motivated by addressing real pain-points and having an impact on the lives of our customers every day. On a day-to-day basis, you’ll collaborate with a highly skilled team of individuals that are helping people navigate complex Medicare decisions. Your human-centered approach to design is essential to helping our customers live confidently in retirement and beyond.

    The Expertise We’re Looking For
    •7+ years of relevant experience as a product designer, experience designer, information architect, or a similar role
    •Proven experience working with multi-disciplinary teams
    •Expertise in designing for responsive web and mobile apps. With knowledge of the capabilities and limitations of front-end technologies
    •Experience creating design artifacts such as (but not limited to), wireframes, user flows, journey maps, design comps, design documentation, and prototypes
    •Practical experience working with researchers to distill qualitative and quantitative feedback, identifying themes and deriving data-driven design decisions
    •Experience collaborating with content strategists and an understanding of voice and tone as a key element of the user experience
    •Familiarity with Agile methodology and tools
    •Proven expertise with Sketch, Adobe Suite, InVision, and/or UXPin, with an ability and openness to learn new tools quickly
    •Experience designing interfaces using established design systems
    •A background designing and building solutions for the Healthcare industry (or other highly regulated industry) is a plus
    •A digital portfolio we can review online is required

    The Skills You Bring
    •Broad set of design skills (generalist), which include interaction design, visual design, information architecture, journey mapping and prototyping
    •An aptitude and enthusiasm for working in teams, and a willingness to help your team complete tasks outside of your core competency, if necessary
    •A strong understanding of user-centered design processes, systems thinking, and interaction design principles
    •Strong presentation skills; equally at ease speaking with development teams or executives when articulating and advocating design concepts and rationale

    The Value You Deliver
    •Conceive, define, and deliver high quality digital experiences to our customers
    •Build relationships with our internal business partners and project teams to translate their business requirements into usable and engaging experiences
    •Provide the team strategic support by leading sessions to document use cases, user flows, journey maps, and defining the problem to be solved
    •Help develop UX guidelines and standards for use across all products to meet the strategic goals of the organization

    How Your Work Impacts the Organization

    Fidelity’s Healthcare Group helps people achieve better health and financial outcomes by providing integrated solutions, tools and advice. Fidelity Medicare Services helps our customers navigate the complexity of their healthcare decisions and secure quality Medicare coverage that meets their needs. Our digital tools and services are integral to delivering on Fidelity’s commitment to providing the best customer experience in the financial services industry.

    Company Overview

    At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. For information about working at Fidelity, visit FidelityCareers.com

    Fidelity Investments is an equal opportunity employer.

  • 13 Feb 2020 2:19 PM | Katrina Powell (Administrator)

    Company: Fidelity Investments
    Location: Raleigh, NC
    Learn More: https://jobs.fidelity.com/ShowJob/Id/862985/Sr-Content-Strategist/

    Fidelity’s Healthcare Group is launching a new Medicare business that will provide our customers with tools and advice to help them select and purchase quality Medicare coverage. As an early member of this new and innovative team, you will have the opportunity to help build and grow a business that could impact millions of Americans!

    You have excellent writing skills and understand how content affects the usability of a product. On a day-to-day basis, you’ll collaborate with a highly skilled team of individuals that are helping people navigate complicated Medicare decisions. Your ability to translate complex concepts into content that is clear and accessible is essential to helping our customers live confidently in retirement and beyond.

    The Expertise We’re Looking For

    • 8+ years of relevant experience as a content strategist writing for digital experiences
    • A background as a content strategist in the healthcare industry is preferred (experience with Medicare a plus)
    • Proven experience working with multi-disciplinary teams
    • Proficiency in creating content systems that increase usability, engagement, and customer adoption
    • Experience and desire to work in content strategy from both the product side and the marketing side of the business
    • Strong foundation of design and UX principles, and experience using data, competitive research, and customer insights to drive performance is preferred
    • Experience with content management systems, creating taxonomies, and frameworks for grouping and tagging content
    • Familiarity with innovation and human-centered design methodologies (such as Design Thinking, Lean Startup, or Google Design Sprints)
    • Portfolio of work focused on the customer experience, demonstrating content planning, creation, and management

    The Skills You Bring
    • Aptitude for creating content that is succinct, clear, and engaging
    • Ability to clearly communicate content design ideas to team members and receive feedback
    • Capacity to absorb style guide requirements quickly and adapt output accordingly
    • Strong organizational skills and attention to detail

    The Value You Deliver
    • Collaborate with product, research, design, and marketing teams to understand requirements, identify users’ content needs, and align on business goals
    • Use customer feedback, user research, and marketing metrics to drive continuous improvement of content quality and impact
    • Establish and maintain content standards while evolving the brand voice
    • Work with legal team to ensure compliance

    How Your Work Impacts the Organization

    Fidelity’s Healthcare Group helps people achieve better health and financial outcomes by providing integrated solutions, tools and advice. Fidelity Medicare Services helps our customers navigate the complexity of their healthcare decisions and secure quality Medicare coverage that meets their needs. Our digital tools and services are integral to delivering on Fidelity’s commitment to providing the best customer experience in the financial services industry.

    Company Overview

    At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. For information about working at Fidelity, visit FidelityCareers.com

    Fidelity Investments is an equal opportunity employer.

  • 17 Dec 2019 9:08 AM | Katrina Powell (Administrator)

    Company: BB&T now Truist
    Location: Charlotte, NC or Atlanta, GA
    Learn More: https://bbt.wd1.myworkdayjobs.com/Careers/job/Atlanta-GA/BB-T-Senior-UX-Researcher_R0021072

    It is truly an exciting time to join the BB&T now Truist, family. We are building all new digital experiences and are looking for innovative thinkers who want to make an impact.

    We are currently seeking an experienced and passionate UX Researcher who loves learning about user needs and turning those learnings into insights that guide product designs.

    With the merger of BB&T and SunTrust forming Truist, the new organization will take on new directions – aiming to disrupt digital banking. This position is an opportunity to get in at the inception of a new organization that will be the 6th largest bank in the United States, and conduct research to aid the design of websites and apps that will be used by millions of people. Come collaborate with top-notch research colleagues, product teams that are hungry for the insights, and a management team who wholeheartedly believes in the value of the research.

    To succeed in this role, you need to be a well-rounded researcher that can help stakeholders turn abstract requests into meaningful research questions. You will need a strong collaboration spirit and be able to quickly design and turnaround research.

    Responsibilities:
    Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

    • Work with UX Designers and Product Owners to understand and define information that will help guide their designs
    • Define and develop research that addresses stakeholder needs
    • Conduct user research and summarize findings
    • Help design and run benchmark usability tests, in-person moderated usability studies, and remote survey/studies that track user performance and satisfaction with our interfaces
    • Help the product teams identify and better understand the digital needs of our users, and identify gaps between their needs and our current capabilities
    • Follow how the industry is transforming, looking for UX research best practices that can improve efficiency
    • Collaborate with teammates across multiple locations

    Required Skills and Competencies:
    The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • Degree in human-computer interaction (HCI), user experience, human factors, usability engineering, or related field or equivalent experience
    • Five or more years of experience conducting digital product research with end-users
    • Experience conducting and analyzing data for both quantitative and qualitative research methodologies
    • Ability to calculate and present results of descriptive and inferential statistics, specifically hypothesis testing.


    Desired Skills:
    • Master’s degree in Design, Computer Science or related field
    • Familiarity with Qualtrics, UserZoom, or similar survey design tools
    • Experience working with research panels and/or vendors for recruiting participants
    • Research on websites or mobile apps

  • 17 Dec 2019 9:06 AM | Katrina Powell (Administrator)

    Company: BB&T now Truist
    Location: Charlotte, NC or Atlanta, GA
    Learn More: https://bbt.wd1.myworkdayjobs.com/Careers/job/Charlotte-NC/UI-Design-Manager_R0020889

    It is truly an exciting time to join the BB&T now Truist, family. We are building all new digital experiences and are looking for innovative thinkers who want to make an impact.

    We are currently seeking an innovative, passionate, business-oriented UI Design Manager to direct and cultivate the creation of a new visual experience for public-facing digital banking platforms.

    With the merger of BB&T and SunTrust forming Truist, the new organization will take digital banking to the next level. This position is an opportunity to get in at the inception of a new organization that will be the 6th largest bank in the United States and build a team to design websites that will be seen and used by millions of people.

    To succeed in this role, you need to be an extremely organized team leader and able to build a fully-fledged team that will work to transform business goals into a definitive and compelling experience for our clients.

    This is very much a ‘coaching’ position. We are looking for an individual who is excited about expanding their current skillset and experience as part of a fast-paced, multi-functional team as well as encouraging teammates to live up to their potential.

    Apply now and help define our digital direction.

    Responsibilities:
    Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

    1. Provide thought leadership through digital brand management that align with our vision, mission and goals.
    2. Define the creative directions for new platforms.
    3. Present design team solutions and innovations to senior leadership.
    4. Oversee creation, maintenance and evolution of our digital style guides.
    5. Interview, hire and retain the highest skilled teammates.
    6. Define individual goals for each team member and coach/mentor to exceed expectations.
    7. Lead research on existing and emerging digital technologies to improve knowledge and workflow efficiency.
    8. Stay abreast of web design trends, educate team, and share with stakeholders
    9. Collaborate with teammates across multiple locations

    Required Skills and Competencies:
    The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    1. Bachelor's degree in Design, Computer Science, Interactive Media or equivalent education and related training
    2. Five or more years of experience in one or a combination of the following: digital customer experience (interface or interaction design), digital consulting, digital product/program management
    3. Two or more years of leadership experience or demonstrated strong leadership and mentoring qualities
    4. Excel in multiple core competencies such as visual design, user experience, front-end development, leadership, communication and problem solving
    5. Expert experience with Adobe Photoshop, Adobe Illustrator and graphic design
    6. Strong understanding of World Wide Web Consortium (W3C) guidelines and Web Content Accessibility Guidelines (WCAG 2.0)
    7. Ability to write source code for advanced HTML and CSS for cross-browser development
    8. Impeccable communication skills. Able to present complex topics in a simple and compelling manner
    9. Experience working in an Agile/Scrum development process
    10. Ability to travel, occasionally overnight

    Desired Skills:
    1. Master’s degree in Design, Computer Science or related field
    2. Familiarity with Adobe Experience Manager, GIT repository management, JavaScript (JS)
    3. Basic knowledge of Search Engine Optimization (SEO)

  • 17 Dec 2019 8:53 AM | Katrina Powell (Administrator)

    Company: BB&T now Truist
    Location: Raleigh & Charlotte, NC
    Learn More: https://bbt.wd1.myworkdayjobs.com/Careers/job/Charlotte-NC/User-Interface-Designer_R0020684

    It is truly an exciting time to join the BB&T now Truist, family. We are building all new digital experiences and are looking for innovative thinkers who want to make an impact.

    With the merger of BB&T and SunTrust forming Truist, our new organization will take digital banking to the next level. This position is an opportunity to get in at the inception of a new organization that will be the 6th largest bank in the United States and design websites and mobile apps that will be seen and used by millions of people.

    We are currently seeking an innovative and passionate Senior UI Designer to create a new visual experience for our public-facing digital banking platforms who is excited about expanding their current skillset as part of a fast-paced, multi-functional team.

    To succeed in this role, you must use your creativity of design and knowledge of user interaction to capture intuitive interfaces across web and mobile platforms. Apply now and help define our digital direction.

    What you’ll be doing:
    1. Design and deliver high fidelity UI prototypes for web and mobile products that align with our experience goals, usability and accessibility standards
    2. Leverage advanced graphic design and problem-solving skills to accomplish business objectives through the use of fonts, imagery and color palette
    3. Collaborate with project team members to incorporate creative content and feedback into work
    4. Coordinate with backend developers to deliver images and specs for implementation into online products
    5. Conduct research on existing and emerging digital technologies to improve knowledge and workflow efficiency
    6. Review and provide feedback on time estimates, project requirements and specifications.
    7. Collaborate with teammates across multiple locations

    What we are looking for:
    1. Bachelor's degree in Design, Computer Science, Interactive Media or equivalent education and related training
    2. Three or more years of experience in one or a combination of the following: digital customer experience (interface or interaction design), digital consulting, digital product/program management
    3. Excel in multiple core competencies such as visual design, user experience, front-end development, leadership, communication and problem solving
    4. Expert experience with Adobe Photoshop, Adobe Illustrator and graphic design
    5. Understanding of World Wide Web Consortium (W3C) guidelines and Web Content Accessibility Guidelines (WCAG 2.0)
    6. Ability to write source code for advanced HTML and CSS for cross-browser development
    7. Great communication skills. Able to present complex topics in a simple and compelling manner
    8. Experience working in an Agile/Scrum development process
    9. Ability to travel, occasionally overnight


    About BB&T
    We operate in small, innovative groups following Agile development practices with the resources of a Top 6 Bank, with openings in Charlotte and Raleigh, NC. We are in a market that differentiates primarily on user experience, and thus place great emphasis on building the best possible experience. If you are looking for a company that values what you do, where user experience is critical to the company success, where you can make a difference, and where your designs will be used by millions of customers, come join us.

    We offer great benefits, 6% 401k match, pension, and relocation assistance. If you are interested in finding out more, please reach out to Tonita Terry at TTerry@BBandT.com. We look forward to hearing from you!

  • 03 Dec 2019 8:49 AM | Katrina Powell (Administrator)

    Company: Atlantic BT
    Location: Raleigh, NC 
    Learn more: https://hire.withgoogle.com/public/jobs/atlanticbtcom/view/P_AAAAAACAAJGHCQlmNWSWJ1

    What We're Looking For
    The number one goal of a UX designer is to solve problems visually—utilizing composition, typography, and graphic techniques to guide the user toward the best possible experience. As a proven and driven UX Designer, you have a passion for designing engaging sites and digital products that delight users. While you’re fully capable of crafting and championing your own designs, you love collaborating with a team of analysts, developers, and strategists to define the ideal visual approach, then present this design to clients.

    What You’re Looking For
    You’re experienced in interface and digital design; you want to craft, create, and refine big visual ideas for important organizations and companies. You enjoy the variety of working with multiple clients and industries. You are excited by the challenge of having design responsibility for an entire project from beginning to end. You’re passionate about learning from your coworkers, improving your skills, and communicating your choices to clients in a persuasive and compelling manner. Finally, you’re a process guru who loves to streamline and sharpen your workflow and how you approach complex visual problems; the goal always being to do better next time and share your favorite tactics and insights with your peers.

    About Us:
    Atlantic BT helps clients realize their full potential through web-based solutions. We are a team of exceptional people who deliver custom digital solutions to enterprise and global businesses. We provide our employees with a rich, creative and collaborative environment to further their skills, interests, and experience in all aspects of web and application development. Our employees have significant influence in shaping their careers with input as to the technologies they want to use, types of responsibilities they want to take on, and the level of ownership they wish to accept.

    Role & Responsibilities:
    Much of your work at Atlantic BT will be contributing to large-scale website redesigns and products for enterprises, universities, and government agencies. You will work alongside talented and diverse designers, user researchers, digital strategists, front-end developers, and programmers. Don’t rule yourself out if you don’t have ALL the skills and experience we mention. We look for potential first. We need passionate, driven people who care about improving their craft every day.

    • Brainstorm design concepts, then flesh out your ideas in look and feel explorations
    • Work with user-centered and business goals to envision the best path/experience for the user through a series of wireframes
    • Actively participate in internal and client-facing workshops and presentations
    • Position and articulate design intentions to your team and clients
    • Translate research findings to define interaction models, user task flows, and UI specifications
    • Communicate scenarios, end-to-end experiences, and interaction models to stakeholders
    • Document feature behavior and interactions in detail and provide recommendations based on your analysis
    • Produce design concepts that transition easily to other teams, including design assets and comps for mobile/responsive sites
    • Seek peer feedback in design reviews
    • Absorb and iterate on results from user testing or other channels

    Desired Qualifications:
    • Significant relevant experience, preferably in an agency setting. (A robust portfolio demonstrating high-quality solutions is acceptable in lieu of years of experience)
    • Portfolio demonstrating your skill in design and UX best practices for websites, web applications, and mobile apps
    • Solid grasp of leading graphics software (such as Adobe Photoshop) as well as software for generating wireframes and wireflows (such as Omnigraffle, Sketch, and/or Axure)
    • Ability to contribute to multiple projects in the same week, switching focus when necessary
    • Experience collaborating with user research and/or marketing teams to develop low-fidelity sketches or visions for sites, mobile apps, or web apps
    • Strong communication skills, both written and verbal
    • Ability to work independently and in collaboration with others

    Physical Demands and Work Environment:
    This job requires routine desk and computer work. Some travel is required (but it is infrequent for this position).

    Benefits & Compensation:
    Our benefits for full-time employees include 401K Plan with matching, health, dental, vision, short-term and long-term disability, and life insurance, as well as an excellent paid-time-off package. We have a fun, relaxed environment with an on-site fitness facility, extraordinarily competitive foosball league and Culture Club, which devotes significant energy to identifying fun and fitness opportunities for our employees.

    Atlantic BT is an equal employment opportunity employer and does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, genetic information, or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.

  • 29 Oct 2019 11:10 AM | Katrina Powell (Administrator)

    Company: LCI
    Location: Durham, NC 
    Learn More: https://lcindustries.acquiretm.com/job_details_clean.aspx?ID=2657

    Execute and manage a profitable Accessibility services program staffed with trained employees of all abilities. Organize and lead a team of direct reports and peers to a desired result within a matrix corporate structure. Coach management within a growth-oriented environment. Provide oversight and direction in the selection and implementation of new systems to support the success of the Accessibility services business line. Utilize industry experience to create solutions to obstacles encountered during the development of the Accessibility services line of business. Oversee the development of sustainable operational processes to insure a high-level customer experience. Assess, develop, and execute training for Accessibility Services, for both internal and external stakeholders. Provide leadership, management, and supervision, of all LC Industries Accessibility Services projects. Manage project teams directly related with Accessibility services and develop associated project plans. Coach and guide teams through manual and automated Accessibility testing and remediation techniques and methods. Present and deliver accessibility solutions to the client related to key accessibility regulations such as Section 508 and WCAG 2.0 guidelines. Coordinate the preparation of digital accessibility proposals, business plans, RFPs, work statements and specifications, operating budgets and financial terms, and conditions of contracts. Establish and maintain technical and financial reports to show progress of projects to management and customers. Organize, direct, and manage contract operational support functions, involving multiple complex tasks. Manage and delegate responsibilities to subordinates and oversee the successful completion of all assigned tasks. Manage project schedules, identify risks and clearly communicate them to project stakeholders. Execute market penetration plans to grow Accessibility services. Identify and cultivate industry relationships with potential customers and partners with the objective of innovative growth in Accessibility services for LCI. Work cross-functionally to develop support programs required by the Accessibility services business line. These support programs could be either employee related such as training, or infrastructure related such as technology infrastructure supporting LCI service offerings. Develop new business with existing customers and drive new business with potential clients in the marketplace. Participate in negotiations of new contract agreements or changes to existing contracts. Assist in the development of financial performance models outlining capital investment required, return on investment, and pricing strategies, for LCI Tech Accessibility services offering.

    QUALIFICATIONS: Bachelor’s degree in Computer Science, Business Administration or related field. Graduate degree preferred. Certification in Accessibility is preferred. E.G.: Trusted Tester, CPACC (Certified Professional in Accessibility Core Competencies), WAS (Web Accessibility Specialist). 5-7 years program management or equivalent experience managing complex projects in the tech industry that require independent thought and cradle to grave development of an idea through development into execution. 3-5 years directly working with Accessibility requirements for technology. Minimum of 3 years of practical digital accessibility experience. Expert knowledge of HTML, CSS, Java Script and other programming languages. Familiarity with functions and use of Assistive technologies such as JAWS, Non-Visual Desktop Access, Narrator, Dragonspeak and VoiceOver. Strong familiarity with accessibility design principles and initiatives, and expert knowledge of digital accessibility solutions. Thorough understanding of front-end technologies including limitations and constraints, as it relates to digital accessibility for mobile and responsive web applications.

    Excellent verbal and written communication skills. Entrepreneurial mindset. Ability to communicate complex concepts to technical and non-technical audiences, including executive, individual contributors, and team audiences with varying skillsets. Ability to develop a plan and organize resources to execute the plan. Leadership skills and ability to retain and motivate talent. Proven ability to effectively collaborate and manage multiple groups and tasks to schedule.

    10-15% travel required.

  • 08 Oct 2019 10:37 AM | Katrina Powell (Administrator)

    Company: Project Data Sphere
    Location: Cary, NC
    Learn More: http://projectdatasphere.org

    Provide ongoing support as a contractor or consultant to enhance and improve open-access data platform capabilities and users’ experience. Design support for planned new functionality. Re-deploy existing functionality that is cumbersome and detracts from the users’ ability to execute their platform activities. Transfer the existing platform’s marketing content/capabilities to the new website, and close design gaps in the resulting interface.

    Primary responsibilities: Identify functional requirements and put into context via use cases and system design; Design, develop, and document high level and detailed storyboards, mockups and/or prototypes to effectively communicate visual designs; Run design reviews, usage walkthroughs, and usability tests with key stakeholders and representative users to validate and iterate designs as needed.

    Skills/experience: Bachelor's degree in Computer Science, Industrial Design, Communications, or a related field; 5+ years of user experience design and analysis; Experience in at least 2 of these areas: interaction design (IxD), front-end engineering, user research, information architecture, interaction design, or prototyping; Proficiency with Microsoft Office products including Word, Excel, PowerPoint and Outlook; Able to ensure results in the fast-moving and fluid environment of a non-profit information technology start up.

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