Jobs

Company: User Zoom
Location:  Remote but in US
Learn More: https://apply.workable.com/userzoom/j/46942C211A/

As our UX Researcher, you'll play a strategic role in the product team. As a team, we're responsible for helping define and drive the future of our products and your job will be to understand, identify, and champion customer needs.

Using your research experience, you will work with cross-functional teams like Design and Product Management to conduct research, inspire change, deliver oral and written presentations, evaluate qualitative and quantitative data, and help the broader R&D team understand what would make a user’s experience more intuitive, accessible, and seamless. You'll be an advocate for the user and for user research and continually find new ways to ensure that research is a central step in the Product Development Lifecycle (PDLC).

Other responsibilities include:

• Conducting formative and summative user research.
• Conducting and evaluating quantitative and qualitative research.
• Performing competitive and discovery research.
• Working closely with cross-functional teams to identify and evaluate research topics.
• Planning and implementing user research strategies and methodologies.
• Advocating research findings to diverse audiences through written and oral presentations.
• Asking questions, gathering data, and analyzing data.

Requirements
Here's what we're looking for:

• Experience as a UX researcher within a commercial environment, working with a range of research methodologies
• Experience with remote testing tools
• Ability to perform all research-related tasks including research, planning, evaluating, and iteration
• Ability to quickly and effectively share research results
• Ability to formulate specific, answerable, and practical questions
• Ability to collaborate effectively with stakeholders and act as a strategic partner in product decisions
• A strong desire for creative problem-solving with a positive attitude
• Must be a strong public speaker, comfortable in front of large, senior groups, and a solid writer
• Excellent people and management skills to interact with staff, colleagues, cross-functional teams and third parties - the consummate team player

• A competitive salary
• Bonus
• Pension contributions
• 25 days paid holiday per year... plus you get your birthday as an extra day off
• Healthcare
• Plus plenty more!

Company: Greenlight Guru
Location:  Remote
Learn More: https://greenlightguru.bamboohr.com/jobs/view.php?id=261

Greenlight Guru is a software company that helps some of the world’s most innovative medical device companies design, develop and advance the success of devices that improve and extend the lives of millions of people across the globe. Having raised over $120M from top-tier investors, we are rapidly scaling with a driven and relentless commitment to helping our customers succeed. Consistently recognized as the Best Place to Work by Inc. Magazine, the Indy Star, and more, our culture is centered around improving the quality of life for everyone we come in contact with while fostering a fun, inclusive, high-performance environment.

Greenlight Guru is looking for an experienced Product/UI/UX Designer to join our team. We’re experiencing rapid customer growth and need your help to design key product features for our core SaaS platform to better enable and empower our customers. In this role you will be working closely with Project Managers, Product Owners and our Engineering team. Your goal is to make designs and user flows that take complex industry problems and make them easily digestible and understandable to our users. You have a user-centric mindset and come up with creative solutions to help empower our customers.

Responsibilities Include:

• Working closely with the product managers and engineering team to design elegant user experiences to solve complex problems.
•  Developing deep partnerships with cross-functional partners to effectively speak to design processes, design goals, and deliver user insights that inform product decisions.
• Maintaining consistent design standards and influencing updates or additions to our design system.
• Advocating for the user and craft UX solutions that both meet critical business objectives as well as solve a need and delight the user.
• Refining prototypes and deliverables by participating in design critiques and feedback sessions.
• Providing user flows, prototypes, and design specifications in order to clearly communicate with and empower the engineering team.
• Coordinating with UX Research and participating in usability interviews to gather feedback and insights in order to refine designs and prototypes to solve the users needs.

• 4+ years of product design, or UI UX experience building SaaS products within an agile environment.
•  A strong portfolio showcasing your design aesthetic and past work.
•  Experience building prototypes as a means to communicate design solutions to product managers and engineering teams.
•  Familiarity with designing at different levels of fidelity to iterate quickly and receive insights early.
•  A growth mindset and comfort in regularly delivering and receiving peer feedback and critiques.
•  Attention to detail and the ability to use data-driven insights to influence design decisions in order to craft enjoyable user experiences.
•  Ability to work collaboratively and have a bias towards transparency and communication.
•  Extreme empathy for the customer, your teammates, and the company mission.

• Experience in the medical device or similar industry
• Experience in a regulated industry, particularly FDA or ISO

• Co-workers who care deeply about our mission, vision, and values to spur medical device innovation
• Flexible Hours
• Work from Home Options
• Unlimited PTO
• Paid Parental Leave
• Health Insurance
• Disability Insurance
• 401k

Company: Lenovo
Location:  Morrisville, NC
Learn More: https://jobs.lenovo.com/en_US/careers/JobDetail/Senior-User-Experience-Project-Lead/38325

• Identify and define user experience improvements leveraging input from customer feedback, onsite analytics, geography/business stakeholders and executives
• Create a prioritized roadmap of user experience projects based on business value and contribution to customer satisfaction metrics
• Lead the UX engagement in projects from cross functional teams

• Manage team members' deliverables and provide support for other team projects
• Prioritize employee workload and break down barriers preventing employees from completing projects on-time
• Provide strategic inputs for team organization and structure

Company: Lenovo
Location:  Morrisville, NC
Learn More: https://jobs.lenovo.com/en_US/careers/JobDetail/UX-Optimization-Project-Strategy-and-Implementation/39499

This position is part project manager, part strategist, and part evangelist. This individual will be responsible for generating and managing a portfolio of Optimization, Personalization, and A/B testing strategy for Lenovo’s global eCommerce sites. This individual will work with a diverse group of business stakeholders, user experience project managers & designers, developers, analysts, and QA engineers to align testing & personalization efforts with worldwide business goals. The ideal candidate must be a strong leader and collaborator, demonstrating strong organization and decision-making while also bringing people along in a journey to get work done.

Job responsibilities

• Serve as project manager for testing, optimization & personalization team – driving global data-informed personalization campaigns aligned with industry best practices and global business targets.
• Partner with UX, merchandising, marketing, and other stakeholders in developing tests and personalized experiences that optimize the customer decision journey.
• Collaborate closely within the Optimization team with other project managers, designers, developers, QA, and analysts to ensure that tests are delivered as per requirements and carefully evaluated to extract business-critical learnings
• Comfortable with executive Presentations, thought leadership, and effective and proactive communication across multiple business units and geographies in a highly matrix environment.
• A high emotional quotient and excellent communication skills are crucial since this position will work with multiple global cross-functional and external teams.
• Ability to drive adherence to deadlines with many different teams.

Company: Modernizing Medicine
Location:  Remote or Boca Raton, FL
Learn More: https://grnh.se/7175162c2us

At Modernizing Medicine, we look for passionate, innovative, creative Rock Stars!

South Florida Business Journal, Best Places to Work 2021
Inc. Magazine Best Workplaces of 2020
Inc. 5000 Fastest-Growing Private Companies in America - 2015 - 2019
Marketing Campaign of the Year for Telehealth - Business Intelligence Group's Public Relations & Marketing Excellence Award 2020
Best Use of Technology in Customer Service (Gold) - Customer Sales and Service World Awards® - 2019
Customer Service Department of the Year (Gold) - Customer Sales and Service World Awards - 2018
Modernizing Medicine delivers truly disruptive and transformative products and services that will impact the healthcare industry. The work we do makes a difference.

Our web and mobile applications are transforming healthcare information technology to increase practice efficiency and improve patient outcomes. We offer end-to-end specialty-specific solutions from practice management, through EMR to Revenue Cycle Management (RCM) that help our clients maximize their efficiencies.

Modernizing Medicine is hiring an experienced User Experience Designer to execute innovative approaches in the pursuit of the highest quality user experience for our clients. As a UX Designer for Modernizing Medicine, you will be working in a collaborative, energetic, dynamic, and creative environment to design a highly effective user experience for our emerging and existing web and mobile healthcare products and services.

The Role:

• Create wireframes, storyboards, mockups, and screen flows
• Develop prototypes that can be tested by users, or presented to stakeholders and teammates for feedback
• Develop personas and customer journey maps to inform product design decisions
• Analyze user feedback and iterating to enhance the user experience
• Contribute to the creation and evolution of design principles, guidelines and patterns
• Collaborate with and inspiring other designers on the team, and keep up with the design industry evolution including best practices, new trends and tools
• Work across teams to understand user needs, business, and feature requirements
• Communicate best practices for design and reasoning behind UX decisions to key stakeholders

Skills & Requirements:

• Bachelor’s or Master’s degree in Interaction Design, Human-Computer Interaction (HCI), Human-Centered Computing (HCC), Cognitive Psychology, or other relevant programs.
• 3+ years of interaction design experience spanning product, web, mobile (iOS), and enterprise application design
• Experience in healthcare and financial services are a plus, but not required
• A relevant portfolio of work illustrating user-centered design solutions (e.g. personas, customer journey maps, wireframes, mockups, workflows, design specs, etc.)
• Fluency in best practices for information architecture and interface design, as well as strong knowledge of usability principles and techniques
• Proficiency in design tools such as the Adobe Creative Cloud, Figma or Sketch and prototyping tools like InVision or Axure
• Effective communication, presentation and interpersonal skills
• Problem solving and analytical skills.
• Highly collaborative and a UX Advocate
• Self starter with a proactive work ethic
• Ability to work in a fast paced, dynamic and agile environment

• Health Insurance, 401(k), Vacation, Employee Assistance Program, Flexible Spending Accounts
• Employee Resource Groups
• Professional development opportunities including tuition reimbursement programs and unlimited access to LinkedIn Learning

Company: Blue Cross NC
Location:  Remote
Learn More: https://careers.bluecrossnc.com/global/en/job/RQ0010227/Senior-UX-Researcher

Responsible for acting as lead resource in designing user interfaces, interactions and information architectures for Web sites and applications and validating that those designs meet both business requirements and the needs of end users. Act as a critical link between the end user, business owner and the web office team to ensure that user-centered design principles and best practices are applied to all web experiences.

Looking for someone who understands multiple types of research methods including usability, design thinking, ethnographies, etc. Need a seasoned researcher who can also teach methods to other designers as well as assist them on running testing through UserZoom.

Company: Truist
Location:  Raleigh (Possibly Remote)
Learn More: https://careers.truist.com/job/15447495/senior-user-experience-designer-commercial-raleigh-nc/

Truist is on the verge of a big move—a move that aims to alter the course of banking as we know it. And to do that we are looking for some unique talent. Our rapidly growing team is looking for the best people to join our cause to drive Journey-led transformation. If you’re passionate about your craft, driven to create change, and interested in joining a team doing transformative work, let’s talk.

Are you passionate about the client?
• Developing solutions within assigned business segments and across multiple channels (digital, in-branch, call center, etc) to create a competitive advantage in client experience – a key evaluation criterion for our clients and critical to the success of products.
• Developing a deep understanding of your users through tests of your prototype designs, user needs analyses and working closely with SME’s and UX Researchers
• Leading design activities in cross-functional development teams to create highly usable, engaging designs and experiences

The Senior Experience Designer (XD) delivers business objectives through the creation of superior user experiences for Truist clients, prospects, and employees with leadership and strategy responsibilities within an aligned team. The Experience Designer develops solutions within assigned business segments and across multiple channels (digital, in-branch, call center, etc) to create a competitive advantage in client experience – a key evaluation criterion for our clients and critical to the success of products.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Develop a deep understanding of your users through tests of your prototype designs, user needs analyses and working closely with SME’s and UX Researchers

• Understand user needs, business requirements and technology capabilities

• Lead design activities in cross-functional development teams to create highly usable, engaging designs and experiences

• Iterate those designs through testing with end users to ensure success once developed

• You’ll also follow how the industry is transforming, looking for UX best practices that develop and identify critical trends that Truist needs to stay ahead of

• You’ll combine all this knowledge to help create a vision of the product’s evolution over the next few years, and work with your team to bring that about

Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Someone with a history of positively influencing product direction and design through a deep understanding of users and design principles

• The ability to identify the need and outline the goals of user research that will influence strategy and product design

• Can process and analyze multiple perspectives, inputs, and constraints, generate multiple design options and provide understandable rationale for decisions

• BA/BS degree in human-computer interaction (HCI), user experience, human factors, interaction design, or related field or equivalent experience

• Minimum of 3 years of relevant experience

• Solid skills in the use of one or more wireframing/prototyping tools

• Understanding of site functionality, interactions, site architecture, & navigation.

• Experience designing for web and/or mobile applications

• Ability to manage own workload and deliverable schedules within constraints of product team needs

• Strong communication skills. Comfortable presenting

Preferred Qualifications:

• Solid understanding of HTML/CSS and visual (UI) design.  Experience working with a design system

• Experience working on Agile projects

• Understanding of World Wide Web Consortium (W3C) and Web Content Accessibility Guidelines (WCAG) and how they relate to design

• Experience working in financial services

Truist supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace.

Company: Kaleido
Location:  Raleigh, NC 
Learn More: https://www.kaleido.io/open-positions/senior-product-designer

About Us
Kaleido, located in Raleigh NC, is a rapidly growing tech start-up. Kaleido makes blockchain and digital assets radically simple for organizations to adopt so that businesses and society can benefit from decentralized technologies.Our mission is to help enterprises reinvent how their ecosystems share data, collaborate, and transact. Kaleido has been driving blockchain in the enterprise since the technology’s very inception.

At Kaleido, you'll be working on the cutting edge of blockchain and web3 technologies. We are one of the fastest-growing, highest rated tech companies in the blockchain and digital assets space worldwide. Kaleido powers the top blockchain networks and solutions globally and has been featured in WRAL Startup Unicorns, Forbes, CNBC, and many other news outlets. Kaleido received its initial investment from one of the co-founders of Ethereum. Last year the Kaleido team open-sourced its learnings & code from more than a half decade in the blockchain space and is helping drive this major new open source community called Hyperledger FireFly.


The Role
Kaleido is growing rapidly and seeking a Senior Product Designer with a passion for enterprise blockchain software. You have an interest and/or SaaS based experience in cloud services, devops, and the developer experience - you are passionate about the needs of users in relation to these areas.


Responsibilities

• Work with engineers, product managers, and researchers to identify user needs, define product strategy, and create roadmaps
• Develop storyboards, prototypes, and high-fidelity visual design to effectively communicate interaction and design ideas
• Actively give and solicit feedback from other designers in order to continually raise the bar for quality
• Mentor junior designers or interns, growing and iterating on our design culture by participating in design-team-wide initiatives such as recruiting, developing design principles, and improving design tools and process
• Evangelize design and product thinking methodology
• Fearlessly take on highly complex problem areas and publish what you learn
• Grow a design team as products mature
• Feel pride and ownership in the success of your product portfolio and in an exceptional user experience.

• You have 5+ years of experience working as a product designer on agile teams
• You have solved complex problems with elegant, shipped product—evidenced in an online portfolio featuring end-to-end product design
• You demonstrate product vision and use data and experimentation to provide product direction.
• While you may not have a branding or marketing background, you understand customer experience and the relationship between brand and product design
• You’re excellent at articulating design decisions, presenting to clients or stakeholders
• You’re effective at prototyping at varying levels of fidelity as a primary canvas for communicating ideas both internally and externally; you continuously collaborate with colleagues and external users to design products that customers love.
• Blockchain experience is a plus, but not required (we will train you!)

• Strong sense of ownership and pride in the code you write
• Highly collaborative engineers who build good relationships with colleagues and communicate clearly.
• You will be part of a small team that is focused on getting things done. And being able to take initiative is the key to success.
• Comfortable with fluid requirements and ability to pivot easily.
• Passionate about products that users will love.

• You’re interested in or have experience with decentralized applications and blockchain
• You’re interested in or have experience designing cloud-based services for use by IT developers and administrators
• You have experience at both large organizations and start-ups
• You are able to facilitate design thinking workshops
• You have a toolset across visual and interaction design that allows you to work quickly at different levels of fidelity depending on the context, and to design experiences in ways that wouldn’t have been possible thinking of interaction and visual separately
• You enjoy some amount of ambiguity and freedom to experiment
• You’ve built or worked with design systems

Company: Modis
Location:  100% Remote
Learn More: https://www.modis.com/

Modis is seeking to fill a Senior User Experience Designer job 100% remote. Client located in North Carolina.

Specific duties and responsibilities of the Senior User Experience Designer job 100% remote job include:

The successful candidate will:
• Perform design duties for one or more projects to meet UX, technical, and business needs.
• Use wireframes, flow diagrams, sketches, storyboards, mockups, and/or high‐fidelity prototypes
to communicate the current or future user experience.
• Participate in gathering research insights and concept testing to inform design decisions.
• Advocate for user‐centered design including research, design, and accessibility.
• Leverage and contribute to existing design systems, pattern libraries, and UI guidelines.
• Critique in‐progress design work, evaluating the usability and effectiveness of solutions
The ideal candidate:
• Energetic and creative Senior User Experience Designer who is passionate about creating great health care experiences.
• Savvy designer who wants to work on important and complex challenges.
• Collaborate with a cross‐functional project team to design dashboards, portals, apps, or websites and partner with UX researchers, designers, and developers to create great experiences for our users.
• Will utilize user research, analysis, and UX methodologies, you'll translate user needs, patterns, information architecture, process flows, and other design inputs into easy‐to‐use and aesthetically beautiful solutions
Minimum requirements and experience for this Senior User Experience Designer job 100% remote job are:

Required Qualifications:
• At least 5 years of UX design experience, including:
• Experience creating wireframes and prototypes to communicate design concepts
• Experience with various UX design and collaboration tools (e.g., Sketch, Axure, Figma, InVision,
Miro, Illustrator, Photoshop)
• Demonstrated understanding of mature user‐centered design and research practices
• Experience participating in user research and concept testing with users
• Portfolio of relevant user experience project deliverables
• Strong communication skills, both verbal and written

If you are interested in this job or other job opportunities available through Modis, please apply online with professional references at www.Modis.com or e-mail marie.badger@modis.com or call 919-674-2117 today. Referrals are greatly appreciated.

Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.modis.com/en-us/candidate-privacy/ The Company will consider qualified applicants with arrest and conviction records

Company: Duke University
Location:  Durham, NC
Learn More: https://careers.duke.edu/job/Durham-Information-Architect-User-Experience-Designer-%28Analyst%2C-IT%29-NC-27701/844573400/

The Creative and User Experience (CrUX) team at Duke University is seeking an Information Architect/User Experience Designer to join the Office of Information Technology (OIT). The IA/UX Designer is a creative thinker able to translate business strategies and creative concepts into useful and intuitive experiences across various types of web platforms. The position is responsible for organizing and structuring content and collaborating with the team on user experience design for Duke University and Duke Health websites and applications. The process includes site and content discovery, usability and accessibility assessment and testing, taxonomy development, website and application wire-framing/flow mapping (or other method as determined), content structuring, usability review and QA, and general consultancy.
 
The position requires a genuine passion for user research and UX best practices and the ability to assess the feasibility of projects, research and recommend solutions, and deliver estimate requirements. This position reports to the Manager of Creative and UX in OIT.
 
Work Performed
• Work closely with the Creative + User Experience (CrUX) team and development teams to deliver web or app digital solutions that support the mission of Duke by understanding the project’s goals, needs, and users

• Gain expertise in functionality and design options offered with standardized OIT website deliverables. Act as primary IA/UX liaison for these projects

• Translate requirements using sitemaps, content priority guides or wireframes, usability testing, requirements documents, and other tools/processes as needed to develop a roadmap for both the client and developers

• Develop a deep understanding of users through user research, user interviews and analyses of user needs. Conduct usability testing using content priority guides, designs or prototypes, including script creation, goal outline, and reporting

• Analyze data and present research findings and recommendations both to clients and internal team, following UX best practices

• Guide the final recommendations through the development process to ensure harmonious relationship between content, design, and development

• Maintain expertise on state of the art and emerging web, mobile and app technologies

• Recommend and implement best practices for website and mobile user experience

• Recommend standards for acceptable UX design of Duke application interfaces and processes in coordination with Duke standards and policies

• Develop time estimates for project deliverables and enter time weekly

• Other duties as assigned
 

Qualifications:
Required
• 3 - 5 years experience working in a collaborative environment focusing on Information architecture and user experience (UX)
• Strong experience in content strategy, accessibility assessment, taxonomy development, site and application flow charts, content strategy, usability review, and UX general consultancy
• Strong understanding of website functionality, site architecture, data flow and intuitive navigation schemes are expected
• Experience with content priority guides, wireframes, etc – we use Figma
• Experience with content management systems – primarily Drupal (and also Wordpress) is a plus
• Ability to continuously learn and assimilate new technologies
• Excellent written, oral, and interpersonal communication skills
• Motivated, focused and self-guiding, works well on a small team
• The ability to interact with both technical and non-technical audiences is critical
 
Preferred
• Experience working in higher education
• Experience planning and facilitating workshops
 
Education/Training
Bachelor’s degree in Library or Information Sciences; a minimum of 3 years Information Architecture, User Experience Design, or other relevant experience; or an equivalent combination of education and experience
 
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
 
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.