Triangle User Experience Professionals Association (TriUXPA)

Jobs


Below are job listings, ordered by most recent.  To keep our job board up to date, postings older than nine months will be removed. Representatives are welcome to resubmit removed postings if jobs are still active. 

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  • 23 Jul 2019 8:49 AM | Katrina Powell (Administrator)

    Company: Fidelity Investments
    Location: RTP
    Learn More: mary.foley2@fmr.com

    You will lead and conduct User Experience Research supporting a domain within the Workplace Investing portfolio which includes (but is not limited to) NetBenefits, Stock Plan Services, and Plan Sponsor Workstation used by HR and benefits employees across thousands of companies supporting over 20 million end users. You will apply your extensive UX research and agile discovery & development experience to guide teams in identifying and quantifying opportunities, testing and iterating on concepts, and evaluating designs to improve the user experience and deliver significant business impact. 

    The Team 

    Fidelity is committed to providing differentiated value to our clients with a personalized, proactive, intuitive and easy experience that deeply meets their planning, investing, and service needs. Core to meeting our strategic intent is understanding human behavior and perception captured through rigorous research and packaged as insights that Fidelity teams rely upon to make informed decisions about the right problems to solve, the right solutions to build, and the best execution of those solutions. 

    In our agile model, the Fidelity Workplace Investing research team members are aligned with product domains consisting of multiple scrum teams. In this role, you will partner closely with UX Design leaders, product management, technologists, marketers, and data analysts to help the organization bring new and improved experiences to our current and prospective customers. 

    You will report to the Head of Fidelity Workplace Investing UX Research & Insights. 

    The Expertise You Have: 

    • Bachelors and/or Masters in Human Factors, Psychology, Computer Science, Statistics and/or related field 
    • 5+ years of relevant strategic design research experience leading mixed methods UX Research (quantitative and qualitative) in an enterprise setting 
    • Deep agile design & development experience 
    • Business acumen – the ability to make sense of the business and balance business and user needs 
    • Demonstrated experience conducting generative, descriptive, and evaluative research – experience with a comprehensive breadth of latest research methods and measurement techniques in usability and experience design, especially leveraging digital channels

    The Skills You Bring: 
    • You are resourceful and discover unique and creative ways to utlize the many resources and assets across Fidelity to get stuff done 
    • You are strategic and collaborative partner able to pull together and optimize partners across five disciplines: product management, design, engineering, analytics, and measurement 
    • Your years of experience as an expert researcher make it easy for you to identify the qual and quant research methods most appropriate for the problem at hand 
    • You are quantitatively focused and seek insights by triangulating data 
    • You like to challenge traditional assumptions about UX Design and Research – seeking out, inventing, and testing new approaches and technologies 
    • Communication and interpersonal skills -- ability to structure and deliver presentations clearly, crisply, and compellingly 
    • Continual improvement -- always looking for ways to improve – both individually and organizationally. 
    • Experience using a variety of user research tools for surveying, concept validation, remote moderated/unmoderated testing, diary studies, A/B tests, etc. 

    The Value You Deliver: 
    • Driving a learning agenda across a product domain that activates teams, amplifies innovation, and increases learning velocity. 
    • Connecting user insights across your domain and the domains fo your research peers to align efforts and encourage reuse versus re-invention 
    • Leading key research studies end-to-end including: 
    • Articulating research questions and matching with appropriate research methods 
    • Designing research plans and guides 
    • Managing the recruiting process 
    • Moderating studies 
    • Analyzing findings 
    • Synthesizing learnings into clear and concise insights and recommendations 
    • Synthesizing multiple data sets to find correlations to help teams focus in on the metrics that best predict positive business outcomes/in-market success 
    • Partnering with product team members (UX Design, Market Research, Product Management, Engineering) to prioritize user experience insights needs 

    Company Overview

    At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associate for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com.

    Fidelity Investments is an equal opportunity employer.

  • 23 Jul 2019 8:45 AM | Katrina Powell (Administrator)

    Company: Fidelity Investments
    Location: RTP
    Learn More: mary.foley2@fmr.com

    You will conduct research supporting the Fidelity Health Solutions portfolio which includes (but is not limited to) Health Savings Accounts & Investing, Health & Welfare Services, and Fidelity Benefits Marketplace used by HR and benefits employees across thousands of companies supporting over 20 million end users. You will apply your agile UX research experience supporting product teams identifying and quantifying opportunities, testing and iterating on concepts, and evaluating designs to improve the user experience and deliver significant business impact. 

    The Team 
    Fidelity is committed to providing differentiated value to our clients with a personalized, proactive, intuitive and easy experience that deeply meets their planning, investing, and service needs. Core to meeting our strategic intent is understanding human behavior and perception captured through rigorous research and packaged as insights that Fidelity teams rely upon to make informed decisions about the right problems to solve, the right solutions to build, and the best execution of those solutions. 

    In our agile model, the Fidelity Health Solutions research team members are aligned with product domains consisting of multiple product teams. In this role, you will partner closely with UX Design, product management, technologists, marketers, and data analysts to help the organization bring new and improved experiences to our current and prospective customers. 

    You will report to the Head of Fidelity Health Solutions UX Research & Insights. 

    The Expertise You Have: 
    • Bachelors and/or Masters in Human Factors, Psychology, Computer Science, Statistics and/or related field 
    • 3+ years of relevant strategic design research experience leading mixed methods UX Research (quantitative and qualitative) in an enterprise setting 
    • Agile design & development experience 
    • Experience with key research and usability / design techniques – experience with a comprehensive breadth of latest research methods and measurement techniques in usability and experience design, especially leveraging digital channels

    The Skills You Bring: 
    • Qualitative and quantitative research skills 
    • Communication and interpersonal skills -- ability to structure and deliver presentations clearly, crisply, and compellingly 
    • Collaboration -- track record of establishing effective cross-functional partnerships and relationships at all levels in a highly collaborative environment 
    • Continual improvement -- always looking for ways to improve – both individually and organizationally. 
    • Demonstrated experience conducting generative, descriptive, and evaluative research 
    • Experience using a. variety of user research tools for surveying, concept validation, remote moderated/unmoderated testing, diary studies, A/B tests, etc. 
    • Experience incorporating user feedback and behavioral analytics into analysis 

    The Value You Deliver: 
    • Leading key research studies end-to-end including: 
    • Articulating research questions and matching with appropriate research methods 
    • Designing research plans and guides 
    • Managing the recruiting process 
    • Moderating studies 
    • Analyzing findings 
    • Synthesizing learnings into clear and concise insights and recommendations 
    • Synthesizing multiple data sets to find correlations to help teams focus in on the metrics that best predict positive business outcomes/in-market success 
    • Partnering with product team members (UX Design, Market Research, Product Management, Engineering) to prioritize user experience insights needs 

    Company Overview

    At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associate for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com.

    Fidelity Investments is an equal opportunity employer.

  • 22 Jul 2019 4:00 PM | Katrina Powell (Administrator)

    Company: HCL
    Location: Cary, NC
    Learn more: rachel.powers@hcl.com

    Why you should join this team:
    We’re seeking a Visual Designer to join us. As a Visual Designer, you will work with designers, researchers, subject matter experts, and clients of different backgrounds to turn bold new ideas into tangible products and services that will improve people’s lives.

    Why this role is important to us:
    Visual Designers at HCL take an active, hands-on role in leading the visual design on projects and working with multi-disciplinary teams to implement designs into technology frameworks. This important role requires broad knowledge and advanced skills in visual design, user experience, user interface, and a solid understanding of available client-side technologies.

    Once here you will:
    • Collaborate closely with strategists, interaction designers, design technologists, and engineers.
    • Ensure the quality of detailed visual design throughout all phases of a project.
    • Work on a variety of projects across a large spectrum of business verticals and devices: enterprise software, responsive web, and mobile apps.
    • Contribute to the creation of design guidelines.
    • Work closely with development teams to ensure the feasibility of visual concepts and the fidelity of the final output that design specifications are implemented correctly, actively participating in bug tracking, bug fixing, and UI QA.
    What we’re looking for:
    • 3-5 years of experience in designing and maintaining visual language systems for digital products and services.
    • Bachelors or Master’s Degree in graphics design, interaction design, fine arts, or a related design discipline.
    • Strong skills in visual design; additional skills in interaction design is a plus
    • Knowledge of user interface design processes and methodology particularly as applied to web-based applications, mobile apps, and enterprise software.
    • A solid competency in storytelling; you’re comfortable explaining your ideas to clients and to ideate the best means to present your conceptual work.
    • An excellent control of all visual design components. You are an expert in typography and you master grid systems as well as color and composition.
    • Knowledge of design patterns and conventions for different mobile operating systems such as Android and iOS.
    • Experience in the agile process of software development; working with development teams, providing specifications and visual assets.
    • Proven track record of working with software engineering teams to ensure accurate, high quality visual design implementation
    • Extraordinary attention to detail and a passion for quality balanced with speed and efficiency
    • Experience working with remote teams and a willingness to travel
    • A passion for creating products that resonate on an emotional level
    • Wildly creative and obsessively meticulous
    • A fearless and positive attitude
  • 22 Jul 2019 3:50 PM | Katrina Powell (Administrator)

    Company: HCL
    Location: Cary, NC
    Learn more: rachel.powers@hcl.com

    You should join this team
    We’re seeking a User Experience Strategist to join us. As UX Strategist, you will partner with key stakeholders across business units to clearly understand customer insights, technical constraints, and competitive landscape while defining solutions to achieve business objectives.

    Why this role is important to us:

    • UX Strategists work to expertly lead and direct the interaction design strategy (web, mobile, applications) of large-scale program level initiatives by partnering with clients and teams to align the strategy to the needs of the end user, business goals, and technical limitations.
    • UX Strategists create impact by building immersive, compelling experiences with digital at their core. You will design, prototype, and execute delightful human-centered experiences which act as the interface between an organization’s customers and their products, services, and brand.

    Once here you will:

    • Create world-class strategies for a wide range of user, business and marketing goals by leading program-level initiatives.
    • Define complex problems expertly by using research, conceptualization (sketches/wireframes), information architecture, and by having a precise eye for detail on the execution.
    • Work in partnership with cross-divisional teams and senior leaders. Take into account every aspect of the user’s experience, business goals, and technical limitations to coordinate and deliver design, prototype, documentation, and strategy to the highest possible standards which align to modern methodologies and best practices.
    • Design inspirational, useful, and usable experiences by placing the client/investor first while balancing business goals and technical limitations. Have expert knowledge in user-centered design principles, visual design, user behavior, interactions and the client’s brand.
    • Oversees the project team on day-to-day operations of project deliverables, and problem resolution. Coordinates project schedules, assignments and work flows.
    • Expertly present and sell design solutions to clients, senior management, project teams, partners, and stakeholders; ensure the success of the strategy and the ability to champion the best possible user experience.
    • Utilize expert understanding of the latest technology and devices (including programming languages, network infrastructure, processes, web and mobile application development) to produce technically achievable and efficient interactive solutions.
    • Create sitemaps, sketches and wireframes.

    What we’re looking for:

    • 7+ years of experience in user experience industry/field.
    • Bachelor’s or Master’s degree in human-centered design or a related field.
    • Expert in all areas of user experience design (information architecture, interaction design, visual design, prototype engineering, content, user experience).
    • Proven experience solving complex communication problems and designing world-class experiences for large-scale programs.
    • Expert communication skills (story-telling, visualization) and the ability to get buy-in on those ideas within a large organization.
    • In-depth knowledge of research, competitive landscape, and test methods (A/B, multivariate testing).
    • A business acumen to set the UX vision, strategy and methodologies applied.
    • Proven experience using data (both quantitative and qualitative) analysis techniques to inform design.
  • 26 Jun 2019 5:29 PM | Audrey Bryson (Administrator)

    Company: Lenovo
    Location: Raleigh, NC
    Learn more: https://careers.peopleclick.com/careerscp/client_lenovo/external/gateway/viewFromLink.html?jobPostId=133116&localeCode=en-us

    Lenovo Data Center Group is currently seeking a user experience (UX) and user interface (UI) principal architect and engineer for our Lenovo private cloud platform ThinkAgile CP (https://www.lenovo.com/us/en/data-center/software-defined-infrastructure/ThinkAgile-CP-Series/p/WMD00000362).

    This role will drive the User Experience and User Interface design and development for a worldwide private cloud platform. This individual will be responsible for providing thought and technical leadership both internally within Lenovo for the UX Design and UI development teams for this platform as well as thought and industry leadership among our customers, partners, and peers. This role will be driving overall UX and UI strategy for this platform. We are seeking a highly motivated self-starter with strong UX and UI innovation, development and leadership skills.

    This is a principal-level position within software development, and in a highly collaborative environment working directly with Development, QA, Operations and Product Management teams across geographies.

    Basic Qualifications:
    • Master's Degree or PhD degree in Computer Science with a concentration in UI, and/or an advanced degree in HCI, UX, or Human Factors. Or, equivalent practical experience, such as:
    - Provable leadership and hand on role developing award or market winning UX and UI designs for SW and HW platforms
    - Peer reviewed research papers or books in the UX and UI areas
    - Patent portfolio demonstrating innovation in UX and UI areas
    - Author or core developer or industry leading UI frameworks
    • Strong portfolio of UX and UI Design and Development
    • Experience with Angular Typescript, JavaScript, HTML , CSS, SASS and designing web applications front ends especially using modern, responsive UI web frameworks and JavaScript MV* frameworks (AngularJS, ReactJS, Ember.js, KnockoutJS, etc.)
    • Ability to define interaction model and evaluate success
    • Ability to develop wireframes and prototypes around customer needs
    • Ability to communicate design ideas and prototypes to others and provide technical direction and domain expertise to UX and Development teams
    • Ability to influence diverse teams across DCG and evangelize across DCG and with customers, industry and peers
    • Must be able to attend frequent meetings outside of standard working hours, to accommodate teams in other time zones.
    • Excellent English speaking and writing skills

    Preferred Qualifications:
    • Understanding of Cloud Technologies
    • Experience with Web Services, RESTFul architectures, and HTTP/HTTPs protocol
    • Experience with source code control systems
    • Experience with GIT is preferred
    • Ability writing performant, client-side code for high volume, production applications using HTML/CSS/SASS, TypeScript, and AngularJS
    • Exposure to JavaScript task automation tools (NPM, Webpack, Grunt, etc.)
    • Familiarity with data serialization formats (JSON, XML)
    • Knowledge of competitor products and industry trends, OpenStack, VMWare vCloud or SDDS, AWS
    • Linux experience
    • Excellent communications skills – able to work with teams across cultures fostering trust and collaboration. • Comfortable presenting to large groups and executives.
    • Ability to find creative ways to solve UX problems
    • Experience conducting concept and usability testing and gathering feedback

  • 14 Jun 2019 5:11 PM | Audrey Bryson (Administrator)

    Company: Teamworks
    Location: Durham, NC
    Learn more: 

    https://hire.withgoogle.com/public/jobs/teamworkscom/view/P_AAAAAAFAAHDKkflWPfE8Sk

    Today’s elite athletes manage calendars with an increasingly complex web of events. From game day, to training and travel, to social and charity events, the average athlete's schedule is packed. This is why Teamworks exists: we make it easy for athletes, coaches, and support staff to coordinate their schedules, communicate efficiently, and empower them with resources to find success both on and off the field. Our customers include well known universities, professional sports teams, and olympic organizations all over the world. We provide tools to manage calendars, message groups, coordinate travel, and manage academic requirements for athletes (among many other things).

    To further our mission of engaging and empowering athletes, we’re looking for a creative and driven Product Designer to join our design team in Durham, NC. Our ideal candidate will bring a blend of UX and visual expertise to our suite of web and mobile applications.

    In this role, you will work with a range of people on our engineering and product teams to create engaging designs that have lasting impact. You’ll do this in an iterative fashion; presenting work to customers frequently, evaluating hypotheses, and creating informed designs. You’ll also work closely with our Director of Product Design and other designers to build and maintain our design language and guidelines. Furthermore, you’ll serve as an inspirational leader and teammate on an agile squad, setting a high bar for design and pushing both yourself and those around you to create career-defining work.

    Within three months you’ll successfully:
    * Design exceptional features, informed by user research, that exceed the expectations of the teams and athletes we serve
    * Make significant contributions to our product vision though conversations with customers and other product leaders
    * Develop a strong working relationship with product managers and engineers, helping them schedule and plan work with precision
    * Collaborate with other designers and engineers to extend and document our design system so that it is easier to deliver high quality features with a set of reusable components


    Activities to Achieve Success:
    * Participating in frequent customer discovery calls, testing and iterating on concepts
    * Working closely with Product and Engineering to break work into achievable and meaningful chunks
    * Helping to build a healthy and engaging design culture at Teamworks
    * Consistently pushing yourself and our team to ask “what problem are we trying to solve and do we have the correct solution”
    * Continuing to grow in your knowledge, experience, and skill set


    Experience We're Looking For:
    * 3-7 years of experience designing web and mobile applications
    * Skilled in multiple aspects of product design: especially UX and Visual
    * Led design projects at a SaaS (Software as a Service) product company
    * A portfolio that speaks to the breadth and depth of your ability in both web and mobile


    Traits We're Looking For:
    * Strong communicator and advocate for good design
    * Collaborative spirit - you appreciate strong, direct feedback about your work, but you’re also capable of pushing back when appropriate
    * Value user research and are comfortable participating in it as well as managing relationships with customers and stakeholders
    * Comfortable working within an existing design system, capable of working within a limited set of components, and introducing new ones only when necessary
    * Strong worth - ethic and see projects through to completion
    You embody our core values: honesty, humility, exceptionalism, hard-work, commitment, and innovation.

  • 13 Jun 2019 10:05 AM | Audrey Bryson (Administrator)

    Company: SiteLink/Sparefoot/StorEdge
    Location: Raleigh, NC
    Learn more: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=1a2d43b8-4d19-4997-be10-e9b0571db9f2&ccId=2671248952_13784&type=MP&lang=en_US


    We’re looking for a passionate Digital Product Designer to ensure our SaaS technologies are clear, effective, and user-centered. In this role, you’ll collaborate closely with Product Managers, Product Owners, Engineers, and Product Marketers to understand needs, execute solutions and measure effectiveness. While your primary ownership will be the technology built in our Raleigh office, you'll collaborate with our team of Product designers to shape and shepherd all of the technology that we build across our Raleigh, Austin, and Kansas City locations.

    What you’ll do everyday:

    • Collaborate with our product and engineering teams to turn client and company visions into simple, effective digital products
    • Partner with product to identify UX debt and potential opportunities for roadmaps
    • Carefully consider all steps of the iterative product design process from initial definition, to research/analysis, ideation, design, launch and validation
    • Actively work to understand our users’ needs, pain points, mindset, personas, and behaviors to advocate for the best possible and most impactful user experience
    • Create sketches, storyboards, journey maps, user flows, wireframes and prototypes to understand and organize complex asks into sophisticated UI and UX solutions
    • Collaborate and iterate with product and engineering to ensure your finished, high-fidelity mockups translate to the final built product
    • Validate finished and unfinished ideas by researching within the market, personas, competition, focus groups, online analytics tools
    • Manage work on multiple simultaneous projects
    • Ask smart questions, take risks and champion new ideas

    What you need to bring to the table:
    • 5+ years experience in a digital product design related role
    • A strong portfolio demonstrating your design chops and past user-centered solutions (required for consideration)
    • Ability to clearly articulate your design decisions, what problems they’re solving, and all of the various ways they should behave when implemented
    • Relentless desire for innovation, balanced with business needs, and customer expectations
    • Strong leadership, communication and interpersonal skills
    • Attentive listener who is perceptive, observant, and prone to read between the lines
    • Desire to work well within a team, taking and giving criticism in order to achieve growth
    • Comfortable using tools like InVision, Sketch, the Adobe Suite, and Full Story
    • Ability to become proficient in the products you are responsible for to understand both how they function and how they are used 

    Why this is a career-defining opportunity:
    SiteLink, storEDGE and SpareFoot are three technology companies who came together as one in 2018 to provide unmatched integration to our clients across the globe.

    Together, we provide SaaS technology to more than 25,000 businesses across the country who offer physical storage units to renters looking for extra space.
    We’re in a niche that often hasn’t crossed most peoples’ minds (don't be fooled! There are more storage facilities than McDonalds locations!). But we like it here and we can see the ways we’re tangibly making an impact on lives, every day.
    We’re actively pushing the limits to bring what previously were individual, award-winning products into one comprehensive solution with unmatched capabilities.
    Most importantly, our team cares about collaborating well, building solutions that matter, and genuinely liking the work we do.

    Learn more about SiteLink, storEDGE and SpareFoot at sitelink.com,
    storEDGE.com, and sparefoot.com.

  • 27 Mar 2019 2:13 PM | Audrey Bryson (Administrator)

    Company: Project Data Sphere, LLC
    Location: Cary, NC 
    Learn more: If interested in this position please contact careers@projectdatasphere.org to learn more. 

    http://www.projectdatasphere.org/

    Project Data Sphere, LLC, is a not-for-profit organization providing an online cancer research platform where the research community can broadly share, integrate and analyze historical, patient-level data from academic and industry cancer clinical trials. As the organization (and platform) approaches its 5 year anniversary, there is the need for both new platform capabilities, and improved user experience for the existing platform capabilities. We anticipate that this consulting project will be front-loaded in terms of the time needed to work on the project, tapering off to more of a maintenance/retainer model as the work progresses throughout the year. 

    Responsibilities:
    • Interact with users and subject matter experts to identify functional requirements
    • Work with subject matter experts and developers to put functional requirements into context via use cases
    • Work with team to translate functional requirements into system design
    • Designs, develops, and documents high level and detailed storyboards, mockups and/or prototypes to effectively communicate visual designs.
    • Runs design reviews, usage walkthroughs, and usability tests with key stakeholders and representative users to validate and iterate designs as needed.
    • Prepares feasibility studies and designs tests to determine operating characteristics of software as required
    • Focus on user goals and needs and the flow of tasks to achieve those goals.
    • Recognize design challenges that may have been solved by others and whether those solutions are relevant to the product

    Desired Skills and Experience
    • Proficient in interview techniques with subject matter experts
    • Ability to create screen mock-ups to effectively communicate designs
    • Ability to develop low-fidelity and high-fidelity UI prototypes
    • Ability to make design recommendations based on research findings and standard design practices
    • Strong interpersonal, teamwork, and leadership skills
    • Ability to define goals and expectations, and drive results through clear communication and discipline
    • Strong critical thinking and problem-solving skills
    • Ability to ensure results in the fast-moving and fluid environment of a non-profit information technology start up
    • Be proficient with Microsoft Office products include Word, Excel, PowerPoint and Outlook

    Background
    • Bachelor's degree in Computer Science, Industrial Design, Communications, or a related field.
    • 5+ years of user experience design and analysis. 
    • Experience in at least 2 of these areas: interaction design (IxD), front-end engineering, user research, information architecture, interaction design, or prototyping.

    Physical Requirements
    • While performing the duties of this job, the employee is regularly required to sit, stand, walk, and talk or hear. The employee frequently is required to use hands to finger, handle, or feel objects, or telephone. The employee may occasionally lift and/or move up to 10-25 pounds. 
    • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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