Triangle User Experience Professionals Association (TriUXPA)

Jobs


Below are job listings, ordered by most recent.  To keep our job board up to date, postings older than nine months will be removed. Representatives are welcome to resubmit removed postings if jobs are still active. 

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  • 01 Mar 2021 9:04 PM | Katrina Powell (Administrator)

    Company: ROI Revolution
    Location: Raleigh, NC
    Learn more: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=21ed60f6-9c67-4f53-b4a7-134cc4c78872&amp;ccId=19000101_000001&amp;type=MP&amp;lang=en_US&amp;selectedMenuKey=CurrentOpenings 

    As a UX Analyst on our Conversion Rate Optimization (CRO) team, you will work with ecommerce and lead generation clients and use your creativity and strong analytical skills to identify website optimization opportunities. You will work with a CRO Developer to use A/B testing tools to implement your optimization strategies with the goal of improving our clients’ conversion rates.

    Research, propose, implement and analyze new user experiences across a variety of client websites, positively impacting hundreds of thousands of users each month. See the results of your work play out before your eyes with the satisfaction of knowing they have a tangible impact on the success of our clients!

    If you dream of a job where you can use your design skills, curiosity and analytical thinking to make real, measurable impacts for your clients, we want to meet you!

    Essential Duties and Responsibilities:

    • Serve as the primary point of contact to the clients in your portfolio while collaborating closely with your CRO team members.
    • Identify opportunities for optimization and improvement on your clients’ websites by:
    • Ensuring their web analytics platform is set up to track user goals, funnels and events.
    • Analyzing user behavior via your clients’ web analytics, heatmapping and customer feedback platforms.
    • Utilizing remote user testing for real-world insights.
    • Continuously refining your optimization strategies based on learnings from previous tests, new analytical insights and the changing landscape in your client’s marketplace.
    • Create and pitch recommendations and designs to your clients for a cohesive experimentation strategy.
    • Initiate, monitor and report on the performance of A/B tests.
    • Keep client optimization strategies on track by ensuring the CRO Developer has all materials necessary to efficiently build tests.
    • Contribute to the development and improvement of the CRO team’s processes and strategies.
    • Monitor industry trends and new product offerings to stay up to speed and ahead of the competition.
    • Contribute to the sales process as you grow your book of business.

    Education and Experience Requirements:
    Minimum qualifications are listed below; however, stronger skillsets and experience are welcome and rewarded at ROI!
    • Bachelor's degree in website design, web development, graphic design, UX or a related subject.
      OR
    • 4+ years of professional experience in website design, web development, graphic design, UX or a related subject.

    Essential Qualifications:
    • Graphic design skills for ideating and creating mockups of website experiences.
    • Ability to conceptualize and discuss a user journey from start-to-finish while identifying friction points.
    • Strong interpersonal communication skills for explaining and defending UX proposals and working 1:1 with your client contacts.
    • Ability and desire to build and maintain relationships directly with clients and team members.
    • Superb organizational and time management skills; high attention to detail with documentation and reporting.
    • Ability to approach problem-solving with the right blend of creativity, logic and data.
  • 01 Mar 2021 9:02 PM | Katrina Powell (Administrator)

    Company: SAS
    Location: Cary, NC
    Learn more: https://t.co/3E777clgka?amp=1

    Are you excited about UX system design and interested in joining a diverse and dynamic creative team? As a User Experience Designer for Risk & Finance Solutions in the Experience Design division at SAS, you will focus on user-centered design, producing intuitive and compelling HTML5 interfaces, and solving complex problems at the enterprise level.

  • 01 Mar 2021 8:58 PM | Katrina Powell (Administrator)

    Company: Pendo
    Location:
    Raleigh, NC
    Learn more:  https://boards.greenhouse.io/pendo/jobs/5070417002

    Come strengthen the chemistry of our team and help us empower software companies to provide powerful self-serve analytics & in-app comms tools to their PMs, Design Managers, and other product roles. We're seeking a UX Researcher who is passionate about understanding users and cares deeply about creating delightful products for our customers.

    As a Senior UX Researcher you will be responsible for identifying and leading research activities that provide actionable insights and ultimately build empathy around user needs. This person must have experience with both generative and evaluative research, leveraging a variety of different quantitative and qualitative methods.

    You will lead research activities across the entire Pendo ecosystem, regularly sharing insights and recommendations with stakeholders. You will partner closely with both product and design to test concepts and understand use cases, pain points, and unmet needs. Your work will inform product decisions and design iterations. Ability to work independently in a fast-moving organization is a must.

    Key criteria for this role

    • Empathetic with a genuinely collaborative attitude. You love working closely with cross-functional teams—Product Designers, Product Managers, Data Science and Engineering—to identify and prioritize research opportunities in a fast-paced environment.
    • Experience selecting and applying a variety of research methods to explore a problem space and/or evaluate hypotheses.
    • Strong communication and presentation skills.
    • Excited about building a user research team within a rapidly growing organization!


    Expectations

    • Strong advocate for the user and for research-led product development.
    • 5+ years of user research experience in a b2b organization.
    • Self-starter who can make effective decisions with little direction.
    • Experience collaborating with stakeholders to design and execute rigorous research studies.
    • Consistently deliver complex user research projects and assignments on time and to the highest quality.
    • Broad experience with research methods. You have a robust research toolkit and know when to use which method and how to combine methods for maximum value.
    • Experience managing a complex workload and prioritizing in accordance with business needs.
    • Ability to identify important research objectives, plan and execute research activities.
    • Experience analyzing and synthesizing quantitative and qualitative data, communicating research insights and recommendations, and identifying areas for further exploration.
    • Desire to strengthen the chemistry, diversity, and inclusiveness of our team.
    • Motivated by working in a fast-pace, rapidly growing organization. Collaborate with stakeholders to improve processes and take ownership of initiatives that help us conduct research more effectively and efficiently to ultimately make better product and design decisions.


    Pink, Perks, and Such:
    Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software.

    Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future. Our culture is passionate, dynamic, and fun.

    Benefits:

    • Company Equity
    • Pendo covers 100% of monthly premium for the HDHP (High Deductible) Medical plan for all employees and their families
    • Pendo covers 100% of monthly premium for dental and vision coverage for all employees and their families
    • Open vacation policy
    • Free weekly lunches and fully stocked kitchen with drinks, goodies and balanced snacks
    • Frequent company and team-building events
    • Free parking or monthly stipend for other modes of transportation (biking, walking, do you skate?)
    • Lots of company swag...hope you like pink!

    Best private cloud companies to work for, we're #1
    What makes Pendo culture special

    We are an equal opportunity employer and believe having diverse teams in which everyone brings their whole self to Pendo is key to our success. We welcome people of different backgrounds, experiences, abilities and perspectives.

  • 24 Feb 2021 10:09 AM | Katrina Powell (Administrator)

    Company: Ontrak, Inc.
    Location: USA - Remote
    Learn more: https://apply.workable.com/ontrak-team/j/F5DB3B0F3F/

    Ontrak’s mission is to Improve the health and save the lives of millions of people, and we fulfill this mission by working with national health plans, Fortune 500 employers and consumers to deliver world-class prevention, behavioral health and chronic condition programs via digital and telehealth products that are global in reach.

    Ontrak is one of the fastest-growing companies in the Digital Health landscape (350%+ in 2020), and as a public company, has the financial backing and enterprise-reach to continue this growth so that we can transform millions of lives over the coming 3-5 years.

    In 2021, Ontrak is investing significantly in mobile-first technology and behavioral health/lifestyle change programs expansion, and therefore is seeking exceptional candidates in Product Management, UX/UI Design and health content product marketing to join Ontrak at this exciting time of transformation!

    Who you are:
    Ontrak has recently acquired LifeDojo.com (its CEO has joined Ontrak as SVP Product), and with this, Ontrak plans to both expand the LifeDojo prevention program offerings to health plans, while also building world-class behavioral health programs in ways that leverages LifeDojo’s technology.

    Ontrak is seeking a mission-driven Senior Product Designer to lead design for this initiative, from ideation, initial discovery, prototyping and testing, through to the creation of pixel-perfect, fully-specified designs that have been validated and meet the requirements of the engineering team for development and delivery. You will work closely with product, engineering, user researchers, behavioral and data scientists, clinicians and business stakeholders to generate ideas and assess their value, feasibility and useability.

    If you thrive in an environment that is both fast-paced enough to meet the demands of the market, and thoughtful enough to ensure all Ontrak digital products are nothing less than compelling for customers and end-users alike, then Ontrak may be the perfect fit for the next step in your career.

    Responsibilities:

    • Craft thoughtful user flows, interactions, and design solutions for some of the most challenging problems using research, prototyping, user testing, data, and best in-class design.
    • Collaborate cross-functionally with product, business stakeholders and engineering to brainstorm and solve for key roadmap priorities.
    • Design mobile and desktop UX/UI for prevention and behavioral health products, including pre and post sign-up experiences.
    • Be a principal author of the design system and style guide for our future suite of digital health products.
    • Across all early-stages of projects, ensure that User Experience Research methodology is incorporated into the process.
    • Across all delivery stages of projects, support QA through to release to ensure designs match specifications and perform well in production.
    • Support a lean workflow and fluidity within cross-functional teams by proactively scoping, planning and guiding the approach during the requirements definition and design phases of work
    Requirements:
    • 5+ years experience as a Product Designer for a mobile solution
    • An outstanding portfolio showcasing mobile-first UX/UI design
    • Highly proficient with design tools (Sketch, Invision, Figma, Mural, Principle or similar tools for modern, mobile use testing & design)
    • Conceptual thinking that balances user needs and business goals
    • Excellent visual (e.g. diagrams, presentation, story-telling), verbal communication and small group facilitation skills
    • 3+ years of experience turning complex problems into engaging design solutions as the principal designer over the entire process
    • Bachelor's degree
    Preferred:
    • Startup experience, or experience designing great products on tight timelines and/or with budgetary constraints
    • Experience synthesizing user data and research into actionable insights and product implications
    • Experience designing health-related and/or behavior change products for healthcare, employer or consumer end-users
    • Additional demonstrable portfolio examples of conceptual models, navigation and user flows, information design, and examples of user testing projects across mobile and desktop devices
    • Sufficient understanding of front-end development and development generally to consider feasibility of proposed designs
    • Domain expertise within user analytics, a/b testing, data visualization and/or Business Intelligence
    • Excellent critical thinking skills; consider the product holistically and reconcile user needs with business objectives in formulating product solutions to achieve the product vision.
    • Bachelor's degree in design

    Benefits:
    Our ongoing strong growth and evolution, we are looking for people who want to do their best at work. Join our team and take your career to the next level with Ontrak. We are committed to promoting from within.

    In addition to a competitive wage, we offer comprehensive benefits including medical, dental and vision insurance; a 401(k) plan; paid holiday, vacation and sick time; flexible spending accounts; Basic Life/AD&D, Employee Assistance Program and Travel Assistance Program and more.

    Ontrak, Inc. and subsidiary LifeDojo are both equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

  • 24 Feb 2021 10:05 AM | Katrina Powell (Administrator)

    Company: Ontrack, Inc.
    Location: USA - Remote
    Learn more: https://apply.workable.com/ontrak-team/j/03246704BF/

    Ontrak’s mission is to Improve the health and save the lives of millions of people, and we fulfill this mission by working with national health plans, Fortune 500 employers and consumers to deliver world-class prevention, behavioral health and chronic condition programs via digital and telehealth products that are global in reach.

    Ontrak is one of the fastest-growing companies in the Digital Health landscape (350%+ in 2020), and as a public company, has the financial backing and enterprise-reach to continue this growth so that we can transform millions of lives over the coming 3-5 years.

    In 2021, Ontrak is investing significantly in mobile-first technology and behavioral health/lifestyle change programs expansion, and therefore is seeking exceptional candidates in Product Management, UX/UI Design and health content product marketing to join Ontrak at this exciting time of transformation!

    Who you are:
    Ontrak has recently acquired LifeDojo.com (the CEO has joined Ontrak as SVP Product), and with this, Ontrak plans to both expand the LifeDojo prevention program offerings to health plans, while also building world-class preventive health behavior change programs to enhance existing Ontrak telehealth offerings.

    Ontrak is seeking a mission-driven Senior Product Designer to lead design for the preventive health behavior change initiatives, from ideation, initial discovery, prototyping and testing, through to the creation of pixel-perfect, fully-specified designs that have been validated and meet the requirements of the engineering team for development and delivery. You will work closely with product, engineering, user researchers, behavioral and data scientists, clinicians and business stakeholders to generate ideas and assess their value, feasibility and useability.

    If you thrive in an environment that is both fast-paced enough to meet the demands of the market, and thoughtful enough to ensure all Ontrak digital products are nothing less than compelling for customers and end-users alike, then Ontrak may be the perfect fit for the next step in your career.

    Responsibilities:

    • Craft thoughtful user flows, interactions, and design solutions for some of the most challenging problems using research, prototyping, user testing, data, and best in-class design.
    • Collaborate cross-functionally with product, business stakeholders and engineering to brainstorm and solve for key roadmap priorities.
    • Design mobile and desktop UX/UI for prevention and behavioral health products, including pre and post sign-up experiences.
    • Be a principal author of the design system and style guide for our future suite of digital health products.
    • Across all early-stages of projects, ensure that User Experience Research methodology is incorporated into the process.
    • Across all delivery stages of projects, support QA through to release to ensure designs match specifications and perform well in production.
    • Support a lean workflow and fluidity within cross-functional teams by proactively scoping, planning and guiding the approach during the requirements definition and design phases of work

    Requirements:
    • 5+ years experience as a Product Designer for a mobile solution
    • 3+ years of experience turning complex problems into engaging design solutions as the principal designer over the entire process
    • An outstanding portfolio showcasing mobile-first UX/UI design
    • Highly proficient with design tools (Sketch, Invision, Figma, Mural, Principle or similar tools for modern, mobile use testing & design)
    • Conceptual thinking that balances user needs and business goals
    • Excellent visual (e.g. diagrams, presentation, story-telling), verbal communication and small group facilitation skills
    • Bachelor's degree

    Preferred:
    • Startup experience, or experience designing great products on tight timelines and/or with budgetary constraints
    • Experience synthesizing user data and research into actionable insights and product implications
    • Experience designing health-related and/or behavior change products for healthcare, employer or consumer end-users
    • Additional demonstrable portfolio examples of conceptual models, navigation and user flows, information design, and examples of user testing projects across mobile and desktop devices
    • Sufficient understanding of front-end development and development generally to consider feasibility of proposed designs
    • Domain expertise within user analytics, a/b testing, data visualization and/or Business Intelligence
    • Excellent critical thinking skills; consider the product holistically and reconcile user needs with business objectives in formulating product solutions to achieve the product vision.
    • Bachelor's degree in design

    Our remote opportunities require:
    • A quiet, private, distraction-free home office work environment
    • A reliable high-speed internet connection (cable, DSL, or fiber) with speeds of at least 10Mbps download and 5Mbps upload. Most positions will require that you be hard-wired to your internet access and Wi-Fi will be disabled. Traveling with your computer is not allowed unless travel is required for the position.
    • Discipline to work from home while following a set schedule
    • Background check clearance

    Benefits:
    Ontrak, Inc. is making a positive impact on people’s lives every day. We use predictive analytics to identify health plan members with unaddressed behavioral health conditions that worsen chronic disease, then engage, support, and guide these members to better health with a personalized, human-centered approach.  This has led us to where we are today: growing fast and saving lives as we do.

    To support our explosive growth, we’re looking for compassionate, hard-working people-lovers to join our team. If innovating in the field of patient care is something you’re passionate about, we encourage you to join our mission to improve the health and save the lives of as many people as possible.

    Impact lives in so many ways:
    You'll be an integral part in supporting people coping with their unique life challenges. Every member of the Ontrak team contributes to accomplishing our goals and upholding our people-centric values.

    The new face of mental health:
    Our model is research-based, and we are invested in staying on the leading edge of treatment. You'll help us break down barriers and stigmas associated with mental health.

    Career options:
    Our ongoing strong growth and evolution, we are looking for people who want to do their best at work.   Join our team and take your career to the next level with Ontrak. We are committed to promoting from within.

    Excellent compensation:
    In addition to a competitive wage, we offer comprehensive benefits including medical, dental and vision insurance; a 401(k) plan; paid holiday, vacation and sick time; flexible spending accounts; Basic Life/AD&D, Employee Assistance Program and Travel Assistance Program and more.

    Ontrak, Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

    Notice to candidates: Please visit our fraud alert to protect yourself from scams targeting job seekers: https://www.ontrak-inc.com/fraud-alert.html

  • 24 Feb 2021 10:03 AM | Katrina Powell (Administrator)

    Company: WebFirst
    Location: Remote
    Learn more: https://www.webfirst.com/careers/information-architect

    WebFirst, an award-winning Web & Mobile Development firm, is currently looking for a highly talented & creative Information Architect to join our team.
    Our clients are some of the most well-respected names in education, health, agriculture, and international development – working with federal health agencies. You will be collaborating with top notch talent in our development department. Our projects aren’t just web applications – our solutions help our clients accomplish their mission which advances their causes. If you want something a little bit different, cutting edge, fun and challenging, then WebFirst is the place for you!

    Location: Fully remote

    Position Type: Full time Salaried (W-2) or 1099 Contractor Position (Temp to Perm) (However, strong preference for full time employee/conversion).

    Start Date: 3/1/21

    Initially, WebFirst is seeking an information architect to work with our customer and make recommendations for an in-progress migration of a Government Health website. The candidate must understand their business models and goals and help to define strategy for future enhancements of their web site. The candidate will work in a SAFe Agile environment with close contact with Content strategy, user experience, design, and technical implementation teams.

    Responsibilities:
    • Lead the IA development
    • Clearly communicate analysis and recommendations to stakeholders.
    • Make recommendations on how users can find content more easily using quantitative, qualitative and search analysis.
    • Review and analysis of Content Types
    • Develop navigation recommendations.
    • Help define taxonomies to govern site organizational structure.
    • Provide input on and possibility run research and user testing workshops to include user interviews, task analysis, tree sort and card sorting
    • Create wireframes, site maps, and web behavior for data intensive websites and portals
    • Analyze audiences and their informational and functional needs.
    • Business / Requirements Analysis

    Qualifications:
    • Must have strong communications skills
    • Must have experience creating IA for public facing and intranet based websites
    • Some experience with Content Strategy and/or taxonomy development
    • Experience holding requirements sessions
    • Experience working with agile development processes and designing for Content Management Systems (SAFe experience a plus).
    • 5+ years of experience performing IA
    • Strong knowledge of user interface design processes and methodology
    • Strong knowledge of information architecture-related software (e.g. Adobe XD, UxPin, Miro, Invision, Axure etc.)
    • Working knowledge of User Centered Design Principles and Practices
    • Detail-oriented
    • Solid understanding of Section 508 and usability
    • UI / Web / Mobile / Response Design skills are a plus

    For FT Salaried candidates:
    WebFirst offers a competitive salary, and in-house training to all staff members. Our strong commitment to offering our staff a solid work-life balance is apparent in our offering of daily flex time. We like to have fun too – come join us at our happy hours, annual picnic, and holiday party. We also offer a comprehensive benefits package (including health, dental, vision, life, LTD and STD), company-match IRA program, an annual profit-sharing program and paid holiday schedule.
    If interested, please send us a portfolio information (such as project artifacts, requirements docs, sitemaps, wires, etc.). We look forward to hearing from you.

    Clearance:
    Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Public Trust clearance is required (We will assist). Must be able to pass a security clearance for federal contracting work.

    Benefits
    At WebFirst, we value our staff's input and strive to create a learning environment for our team! Moreover, we are committed to creating a solid work-life balance with daily flex time and monthly paid leave time for community service activities. We like to have fun as well - with

    • Regular happy hours
    • An annual picnic
    • Holiday party
    • Outdoor Activities

    We offer a comprehensive benefits package (including health, dental, vision, life, LTD and STD), company-matched IRA program, HSA, an annual profit-sharing program, and 3 weeks of annual leave.

  • 24 Feb 2021 9:58 AM | Katrina Powell (Administrator)

    Company: IBM
    Location: Research Triangle Park, NC
    Learn more: https://krb-jobs.brassring.com/1033/ASP/TG/cim_jobdetail.asp?partnerid=26059&amp;siteid=5016&amp;Areq=363856BR

    IBM Z is the World's most powerful business platform. 68% of enterprise production workloads, 80% of structured enterprise data, and 55% of all enterprise transactions, including more than 50% of the back-end transactions generated from mobile enterprise applications run on IBM Z. We are embarking on an exciting journey to transform the developer experience on IBM Z by embracing disruptive technologies spanning all aspects of development, test, deployment, and monitoring.

    DevOps for z Systems is looking for a Senior User Researcher with a proven record of uncovering user needs and solving real user problems. The candidate's research insights will be integrated into products used across the world to build, deploy, and manage apps for use by millions. The desired candidate must have a passion to identify and connect with our target users and become their advocate in influencing our products to meet their needs.

    Job Duties:

    • Conduct research using a wide variety of qualitative and quantitative methods
    • Work cross-functionally with design, product management, and engineering to prioritize, plan, and deliver on research initiatives
    • Synthesize user feedback via hands-on team discussions in order to translate insights into actions and requirements
    • Contribute to storyboards and task flows designs, effectively communicating visual intentions to the design team and sponsor users
    • Use Lean and Agile practices to uncover your recommendations quickly, collaborate with other designers and disciplines, and shepherd actions to completion.
    • Facilitate team activities to create and maintain personas in order to build team empathy for real users; use those personas in storytelling techniques such as empathy maps and as-is/to-be journey maps
    • Evangelize the importance of design research as part of IBM Design Thinking and educate product teams new to design research methods in order to help them integrate real users into their design life cycle
    About the Team:
    You will be working closely with a team of designers, product managers, and developers to prioritize, plan, and deliver on research initiatives.

    Introduction:
    Software Developers at IBM are the backbone of our strategic initiatives to design, code, test, and provide industry-leading solutions that make the world run today - planes and trains take off on time, bank transactions complete in the blink of an eye and the world remains safe because of the work our software developers do. Whether you are working on projects internally or for a client, software development is critical to the success of IBM and our clients worldwide. At IBM, you will use the latest software development tools, techniques and approaches and work with leading minds in the industry to build solutions you can be proud of.

    Required Technical and Professional Expertise:
    • 7+ years of professional experience in User Research role, preferably within enterprise software
    • Ability to clearly communicate benefits and insights of user research in a way that generates empathy amongst cross-functional teams of designers, engineers, and product managers
    • Ability to adapt existing research methods to the project's needs and to define new research
    • Experience in recruiting and interviewing research participants within an organization and its external customers
    • Knowledgeable in Agile development practices
    • Outstanding storytelling and presentation skills
    • Ability to work with-in a cross-functional team and handle multiple projects with tight deadlines
    Preferred Technical and Professional Experience:
    • Familiar with developer tasks of coding, debugging, testing, and building using modern development tools like VS Code, Github, Jenkins, and so on
    • Experience running remote research and workshops
    Required Education: Bachelor's Degree

    Preferred Education: Master's Degree

    About Business Unit:
    IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.

    Your Life @ IBM:
    What matters to you when you’re looking for your next career challenge?

    Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

    Impact. Inclusion. Infinite Experiences. Do your best work ever.

    About IBM:
    IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

    Location Statement:
    IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

    IBM intends this job to be performed entirely outside of Colorado.

    Being You @ IBM:
    IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

  • 22 Feb 2021 9:17 AM | Audrey Bryson (Administrator)

    Company: Lenovo
    Location: Raleigh, NC
    Learn More: https://careers.peopleclick.com/careerscp/client_lenovo/external/results/jobDetails/jobDetail.html?jobPostId=164481&localeCode=en_US&source=LinkedIn&sourceType=PREMIUM_POST_SITE

    About Lenovo:
    Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that create a more inclusive, trustworthy and sustainable digital society. By designing, engineering and building the world’s most complete portfolio of smart devices and infrastructure, we are also leading an Intelligent Transformation – to create better experiences and opportunities for millions of customers around the world. Join us in defining our world of tomorrow and creating smarter technology for all!

    Who You’ll Work With:
    IDG (Intelligent Device Group) – The IDG at Lenovo houses our PC and Smart Devices. We combine investment in high-growth segments (workstations, gaming, visuals, thin and light devices) with new innovation in the smart device categories and continue to explore new opportunities across AR/VR, artificial intelligence (AI), Internet of Things (IoT), security and as-a-service solutions.

    About The Next UX Team:
    The Next UX team is an innovative research and design team and a growing as a strategic asset for Lenovo IDG. The team hunts new UX solutions for IDG that Lenovo could deliver over the next 2-3 years by exploring intersections between design, technology and user value. We are adding a UX research position to enrich our discovery & validation efforts. We seek someone who is passionate about applying research rigor to untap insight and collaborate with UX designers to map new user scenarios, design hardware & software, evaluate new technology, and help vet ideas. We want open-minded and creative teammates who love uncovering the best problems to solve and crafting better experiences.

    A few topics we’re focused on... 1) new technologies for next-gen personal computing 2) how to evolve work for better productivity balance and engagement, 3) creating smarter solutions for improving life at home, and 4) advancing technology for students in the classroom of the future.

    Responsibilities:

    • Work closely with designers and stakeholders to define research & design projects from the ground up, including framing the project, identifying research questions, and designing studies that help develop insight, fuel ideation, and inform concept definition and narrowing
    • Uncover and understand technology trends, market influences, user behaviors, motivations, attitudes, and needs that help shape concepts, products, and solutions
    • Iteratively evaluate UX concepts, prototypes, and experiences
    • Define and implement all phases of research, analyze mixed-method data, and create deliverables that clearly communicate insights and major takeaways from the research and next steps

    • Position Requirements:
      Requirements for the role:
    • Bachelor’s degree in Cognitive Psychology, Human Factors, Human-Computer Interaction (HCI), UX, Design or a related field (including Business Innovation & Entrepreneurship) or equivalent practical experience
    • 2+ years of experience conducting mixed-methods design research, UX research, or user research in the technology space (software or hardware focused)
    • Experience designing research for generative (exploratory or discovery) and evaluative (summative or formative validation) purposes
    • Skill in crafting clear research goals and questions and knowing how and when to effectively apply different research methods
    • Ability to analyze and synthesize qualitative and quantitative data with knowledge of foundational stats
    • Ability to communicate insights clearly and succinctly from research to designers, product owners, and cross-functional stakeholders
    • Portfolio of past work experience with examples of process, deliverables, and demonstrated impact

    • Preferred experiences & interests:
    • Advanced degree in Cognitive Psychology, Human Factors, Human-Computer Interaction (HCI), UX, Design or a related field
    • Enjoy framing the front-end of complex problem areas, new product spaces, and simplifying to a solution
    • Have an appetite for technology and be an avid digital consumer and experience evaluator
    • Self-motivator with clear opinions about your work who also seeks team energy
    • Appetite to tackle the fuzzy front-end of product innovation and development, work in complex problem spaces and simplify critical questions or solution spaces
    • Desire to understand users, ask the best questions, prototype early, test new ideas, and find out what influences play an important role in users lives, the product space, and the problem area
    • A growth mindset; we constantly study & work to improve how we do what we do

    • Why Lenovo?
      Lenovo is a US$50 billion Fortune Global 500 company, with 57,000 employees and operating in 180 markets around the world. We are #1 PC company on the planet, BCG's 50 most innovative companies, and one of Interbrand’s 100 BEST global brands. Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that create a more inclusive, trustworthy and sustainable digital society. By designing, engineering and building the world’s most complete portfolio of smart devices and infrastructure, we are also leading an Intelligent Transformation – to create better experiences and opportunities for millions of customers around the world.

      Learn more about why it’s great to work at Lenovo - https://www.lenovobenefits.com/why-join-lenovo

      We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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