Jobs


Below are job listings, ordered by most recent.  To keep our job board up to date, postings older than nine months will be removed. Representatives are welcome to resubmit removed postings if jobs are still active. 

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  • 03 Sep 2021 12:08 PM | Audrey Bryson (Administrator)

    Company: Brooks Bell
    Location:  Raleigh, NC or Remote
    Learn More: https://www.brooksbell.com/about-us/careers/#op-469733-sr-ux-designer

    We’re looking for a Senior UX Designer to join the Brooks Bell team! This role will be a team of one reporting to the UX Practice Lead, with potential to help hire and mentor junior designers as we grow.

    The Senior UX Designer works as an integrated part of a cross-functional team to identify experience optimization opportunities for our clients through quantitative and qualitative data analysis, and quickly produce variations of designs based on that data to help our clients test, learn, and iterate rapidly.

    The designer’s core functions include rapidly iterating on design ideas within a client’s current design and branding framework, performing UI design changes and creating prototypes in concert with development requirements, and presenting designs to internal and external stakeholders to elicit feedback for design refinement.

    Our clients will have multiple tests running at the same time in various stages, so the ideal candidate will be effective under pressure, have excellent time management skills, and be able to handle multiple projects at once across a variety of clients.

    Our ideal candidate is also highly organized, a strong and effective communicator, and is self-motivated, relying on self-discipline to set and meet daily and long-term deadlines. We need someone who exhibits professional maturity, thinks on their feet, and can balance producing high quality design artifacts while working scope-of-work and/or billable hour limitations.

    Key responsibilities:

    • Modify client digital experiences, from low-resolution wireframes to development-ready prototypes.
    • Turn design deliverables around quickly and accurately, across a number of client accounts.
    • Work within client standards of design and development.
    • Along with internal cross-expertise teams, identify opportunities for client experience optimization.
    • Proactively communicate and collaborate with cross-functional teams, especially account coordinators and business analysts, to understand and execute on short and long term tasks.

    Skills needed:
    • Proficiency in Figma, Sketch, InVision, and/or AdobeXD and willingness to learn new design software if needed
    • Working knowledge of user-focused testing tools and methodologies
    • Ability to think and react quickly in high-pressure situations (performing design adjustments on the fly during a client call, for instance)
    • Excellent professional communication skills, including the ability to assess level of effort and provide estimated timelines proactively to internal teams.
    • Growth mindset approach, and willingness to learn, try, and share new skills and expertise.

    Experience required:
    • 3-5 years of experience in UX/UI design, web and app design, and/or front end development, or comparable experience
    • College degree, or equivalent experience, in this or another related field (ie Psychology, Human Factors, Design Thinking, or Communications)
    • Demonstrated experience in designing/building for the web
    • Demonstrated experience in solving usability problems
    • Demonstrated experience using data and UX research to drive design decisions.

    Also helpful:
    • Experience with UX research, A/B split testing, targeting and/or conversion optimization
    • Experience/knowledge of print design/layout
    • Working knowledge of HTML/CSS
    • Strong visual design skills
  • 01 Sep 2021 11:18 AM | Audrey Bryson (Administrator)

    Company: RTI International
    Location:  Remote
    Learn More: http://m.rfer.us/RTIU_OB4p

    RTI International is one of the world's leading research institutes, dedicated to improving the human condition by turning knowledge into practice. Experts in our Education and Workforce Development practice area advance equitable, high-quality learning for people of all ages around the globe. We take an integrated approach to research—combining deep expertise in education and workforce development with broad capabilities in quantitative and qualitative research, evaluation studies, and data visualization and decision support tools. We lead large-scale, multiyear studies that investigate the relationships between student characteristics, education programs and practices, and academic and career success.

    The Education and Workforce Development business unit has an immediate opening for an UI/UX Designer who will design products that aim to improve educational outcomes through digital initiatives such as learning management systems, data-rich microsites, mobile applications, and complex data management systems. The UI/UX Designer will execute a variety of visual design tasks in support of the work of the Center for Technology and Data Management and will work closely with the Creative Director to create high-quality user experiences across digital platforms. Critical to success in this position are creative problem-solving skills, strong design skills, attention to detail, and the ability to work effectively in a team environment.

    The team is composed of telecommuters across the United States. Candidates should have telecommuting experience or an interest in becoming a telecommuter.

    Responsibilities include, but are not limited to:

    • Develop sitemaps, wireframes, visual mock-ups, and interactive prototypes
    • Create innovative user interfaces and visual designs
    • Design with an awareness and understanding of browser sizes, device capabilities, and product functionality
    • Provide quality control reviews of all work
    • Work within existing brands to apply designs across a broad range of collateral
    • Collaborate with the Creative Director and developers to ensure that designs are implemented to the highest standard
    • Assist with usability activities such as persona creation, user testing, and research
    • Design presentations, format reports, and source images and illustrations
    • Design marketing collateral for external clients
    • Provide clear, concise, and accurate communication to clients
    • Effectively prioritize project deliverables and assignments
    • Articulate design decisions thoughtfully with an openness to feedback
    • Ensure designs meet 508 accessibility requirements

    Minimum Qualifications:
    • Bachelor’s degree with a minimum of 3 years of experience as a digital producer, user interface designer, visual designer, or equivalent
    • A portfolio that demonstrates proven success with digital work
    • Strong knowledge of user interface and user experience best practices and standards
    • Understanding of design principles including layout, typography, and color theory
    • Well organized, detail-oriented, and capable of self-managing and multitasking in a fast-paced, demanding environment
    • Experience working in a collaborative team environment
    • Excellent communication and interpersonal skills
    • Strong knowledge of Adobe Creative Suite
    • Understanding of basic front-end languages such as HTML5, CSS3, JavaScript
    • Experience designing for mobile
    • Applicants must be legally authorized to work in the United States and should not require, now or in the future, sponsorship for employment visa status

    Preferred Qualifications:
    • Experience designing for the EdTech industry
  • 01 Sep 2021 10:32 AM | Audrey Bryson (Administrator)

    Company: IBM 
    Location:  Research Triangle Park, NC
    Learn More: https://krb-sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?PageType=JobDetails&partnerid=26059&siteid=5016&Areq=443009BR#jobDetails=467076_5016

    A User Experience Designer Specializes in the interpretation and synthesis of research and requirements; to craft stories around intended experiences which connect people in meaningful, enduring ways with our products and services. By organizing the various requirements that need to be threaded together, it is the ability to quickly anticipate, communicate and influence what the user will see, hear or touch within a given experience that will contribute to the crispness of a story. It’s not simply understanding all user touchpoints and detailing the potential outcomes, it is about creating experiences and solutions that are valuable, effortless and enjoyable and successfully communicating those intentions to the business team and technical teams. The anticipation and evaluation of various interactions are explored and managed through various iterations and will contribute to the most beneficial experience for a user. Communicate the intended experience through the delivery of artifacts such as concept maps and models, storyboards (wireframes), interaction hierarchies, taxonomies, pattern libraries, workflows and design specifications.

    As a Design lead on the zAIOPS Design team, you will be focused on delivering exceptional user experiences for our product portfolio. We want to utilize new technologies that make sense for our clients/users. There is deep focus on portfolio simplification, modernization and integration across our product set as we drive more artificial intelligence into the Z Systems operations tool kit.

    Responsibilities include:

    • Understanding user needs, and exploring user-centered designs
    • Leveraging modern tools and techniques to develop highly usable UX/UI Designs that meet and exceed client needs.
    • Identifying and addressing UX/UI design issues from clients, developers, service and support personnel.
    • Actively leading/participating in design sessions: empathy mapping, user feedback sessions and end of sprint demos/playbacks.
    • Coaching, educating, and advocating UX/UI Design best practices
    • Exploring new/emerging UX/UI capabilities to be used in our software products.
    • Providing prototype Designs needed for Sponsor, Stakeholder and Customer feedback sessions.
    • Collaborate across the design, offering management and development teams to explore new ways to present and manipulate information
  • 19 Aug 2021 2:24 PM | Audrey Bryson (Administrator)

    Company: Truist
    Location:  Raleigh, NC
    Learn More: Please contact Michaela Cestari at michaela.cestari@truist.com for more information about this role

    Individual Contributor. Lead the solution of a product area and connect it to a broader product vision. Balance multiple projects. Design and deliver user journeys, user flows, wireframes, interactive prototypes, and high fidelity visual designs across multiple devices and touchpoints. Closely collaborate with Product Management and Development. Effectively communicate design intent and rationale to design team members, cross-functional partners, and stakeholders. Clarify success metrics that deliver value to our users and the business. Lead team design reviews with business and internal design critiques. Lead and facilitate workshops with cross-functional teams. Stay current on trends, theories, methods and processes. Senior level experience designing UX and UI solutions for mobile native apps (iOS and/or Android).


  • 13 Aug 2021 5:39 PM | Audrey Bryson (Administrator)

    Company: Matlen Silver
    Location:  Charlotte, NC
    Learn More: https://matlensilver.com/job/ux-designer-38778979/

    Matlen Silver has an immediate opportunity for an experienced UX Designer. This position is for a large financial institution in Charlotte, NC. Remote to start - will be a hybrid in office / work from home schedule when they return to the office in Q4.

    Responsibilities

    Partner with business to establish clear problem statements and measures of success for new customer care agent desktop interface
    • Partner with customer care agents to fully understand their needs
    • Demonstrate a bold vision for excellence in interactive web design and a commitment to evolving our agent experience
    • Use Salesforce Lightning design system to define an architecture that effectively synthesizes multiple systems/interfaces into a single interface that agents can easily navigate to perform a wide variety of customer service tasks efficiently.
    • Create user flows, wireframes, screen comps, and prototypes that exhibit a mastery of user-centered design practices
    • When necessary, establish and document design standards that align with the overarching guiding principles of the agent experience.
    • Work with technology team to determine feasibility and implementation timelines
    • Demonstrate excellent verbal and written communication skills to articulate design rationale and facilitate partnerships with product and business owners
    • Must be highly innovative and inspire commitment to a higher standard
    • Solutions oriented with the ability to multi-task and adapt quickly to changing requirements and conditions
    • Partner across related disciplines including usability, content strategy, accessibility, and web development to meet the established business objectives of this engagement.
    • Creating iconography

    Required Skills and Experience

    • 5+ years experience as an Information Architect or UX Designer at an agency, retail or financial services institution.
    • 2 years experience designing customer care interfaces
    • 1+ year Salesforce / Salesforce Lightning experience
    • Experience creating user flows, wireframes, and interactive prototypes
    • Experience in an e-commerce, media, or start-up environment with short interval release cycles is a plus
    • Best-practices knowledge of WC3 and other web design standards
    • Excellent understanding of usability/user centered design, UX methodology, interactive design principles and best practices, web accessibility, and corporate branding


    About Matlen Silver

    Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.

  • 12 Aug 2021 3:21 PM | Audrey Bryson (Administrator)

    Company: ICF Next
    Location:  Remote
    Learn More: https://www.icf.com/careers/jobs/senior-user-researcher-remote-R2102877

    The Senior User Researcher must have strong client relationship management and project coordination skills to help lead and conduct user research and usability studies for a federal digital public health client. You will work with the client and team members to discover and understand business requirements; design and carry out user research activities and engage end users in the design process; ensure a focus on content as a key part of the overall user experience; and play a key role in informing prototype design, testing ideas and synthesizing feedback from internal stakeholders and internal and external users.

    The successful candidate must be comfortable interfacing with clients and proactively speaking up to drive projects forward in a way that is tactful, thoughtful and collaborative. This role requires effective interview facilitation and communication abilities, both oral and written, as well as proven client engagement and resiliency skills.

    This position is remote and can be based from anywhere within the United States.

  • 10 Aug 2021 12:30 PM | Audrey Bryson (Administrator)

    Company: BitSight
    Location:  Raleigh, Boston, Lisbon or remote
    Learn More: https://www.bitsight.com/jobs?gh_jid=3346937

    BitSight is transforming how companies manage information security risk with trusted, time-tested and actionable security ratings. Founded in 2011, the company built its Security Ratings Platform to continuously analyze vast amounts of external data on security issues and behaviors in order to help organizations manage third party risk, underwrite cyber insurance policies, benchmark performance, and assess aggregate risk. Organizations worldwide, including seven of the top 10 cyber insurers, 20% of Fortune 500 companies, and 4 of the top 5 investment banks use BitSight’s proven Security Ratings technology on a daily basis to make integral risk and business decisions. With over 2,000 customers and the largest ecosystem of users and information, BitSight is the most widely used Security Ratings Service. We solve interesting problems and help make the world a safer place.

    About the Role
    BitSight is seeking our first Senior UX Researcher to grow and expand our research practice. Our UX Design team is proud of the practice we’ve built, with regular access to customers for interviews, usability testing, surveys, and navigation studies, and excellent tools for gathering and analyzing usage data. We’ve completed some significant user experience improvement projects and shown the positive impact on sales and customer retention. Now we want to take our practice to the next level, increase strategic discovery research, and continuously measure and improve user experience across our product lines. The ideal candidate will bring a self-motivated, experimental mindset, deep experience with several qualitative and quantitative research methods, and the ability to tell persuasive stories about users, their jobs, and the challenges we can help them overcome. This role has the potential to grow into leading a research team as BitSight grows. 

    Responsibilities

    • Lead and execute research projects throughout the product lifecycle and across multiple product lines.
    • Establish a vision and roadmap for research and manage collaboration with stakeholders.
    • Understand business requirements and align research roadmap with business goals.
    • Work cross-functionally with Product Designers, Product Managers, Business Analytics, Engineering, Data Science, Marketing, and customer-facing teams as needed to understand users, plan research, share research discoveries, and define and implement solutions.
    • Plan and execute discovery research to understand users and their jobs and uncover opportunities for innovation.
    • Use inspection methods and usability testing to create a prioritized list of product improvements.
    • Identify and recruit appropriate users for your studies. Participate in design reviews and critique design work in progress based on your research observations and knowledge of users.
    • Create presentations, user journeys, personas, video clips and other artifacts to effectively communicate research findings, build empathy for users, and drive action
    • Gather and analyze quantitative data from surveys and usage tracking systems (e.g., Pendo).
    • Combine quantitative and qualitative data to provide a richer understanding. Mentor product designers to help them grow their research expertise.
    • Continuously improve research operations to improve quality, consistency, and efficiency of research practices.
    • Develop guidelines, templates, and processes.
    • Make research findings discoverable and usable over time and across teams.
    • Work with Legal, Security, Finance, and others as needed to ensure research practices are in compliance with their guidance.

    Minimum Qualifications

    • Significant hands-on experience and proven results with several qualitative and quantitative UX research methods, including interviews, observation, usability testing, and surveys.
    • Hands-on experience with planning, executing, analyzing and reporting on UX research methods including interviews and usability testing.
    • Selects the most appropriate research method for the study goals.
    • Skilled at facilitating sessions with users: makes users comfortable, avoids bias, elicits useful data, manages time and technology well.
    • Ability to work on a highly collaborative UX Design team and to provide objective feedback on designs grounded in research.
    • Experience working in a dynamic, fast-paced software development context.
    • Superior listening, observing, communication, and critical thinking skills.
    • Persuasive and storytelling skills to present results in a way that sparks action.
    • General knowledge of statistics as they relate to UX research methods.
    • Organized, curious, adaptable, and self-motivated to maintain a rapid research cadence with minimal supervision.
    • BA/BS degree in cognitive psychology, human-computer interaction, social sciences, or equivalent experience. Master’s degree desirable.
    • A portfolio demonstrating past work experience and deliverables.

    Preferred Qualifications

    • Experience with information architecture research methods such as card sorting, tree testing, and first click testing.
    • Experience using Figma, Sketch or similar tools to mock up proposed solutions.
    • Experience with Agile development.
    • Knowledge of Jobs to be Done framework.


  • 10 Aug 2021 12:24 PM | Audrey Bryson (Administrator)

    Company: BitSight
    Location:  Raleigh, Boston, Lisbon or remote
    Learn More: https://www.bitsight.com/jobs?gh_jid=3346903

    BitSight is transforming how companies manage information security risk with trusted, time-tested and actionable security ratings. Founded in 2011, the company built its Security Ratings Platform to continuously analyze vast amounts of external data on security issues and behaviors in order to help organizations manage third party risk, underwrite cyber insurance policies, benchmark performance, and assess aggregate risk. Organizations worldwide, including seven of the top 10 cyber insurers, 20% of Fortune 500 companies, and 4 of the top 5 investment banks use BitSight’s proven Security Ratings technology on a daily basis to make integral risk and business decisions. With over 2,000 customers and the largest ecosystem of users and information, BitSight is the most widely used Security Ratings Service.

    About the Role
    BitSight is seeking an enthusiastic, collaborative Senior Product Designer to join our growing User Experience Design Team. Designers at BitSight play a vital role in the product development process, from creating the vision for product features to crafting the fit and finish of interface details. A successful designer here leverages strong internal relationships to drive conversation and collaboration, utilizes multiple sources of data to inform all stages of design, and inspires the organization by envisioning creative solutions to complex problems. The ideal designer for this role has experience with enterprise (B2B) web applications, big data analytics, and modern design systems.

    Responsibilities

    • Lead design projects across the product lifecycle and multiple product launches.
    • Set the vision for the user experience and manage collaboration with stakeholders.
    • Plan and execute user experience research to understand users and their jobs.
    • Work cross-functionally with Product and Engineering to find elegant but practical solutions to design challenges.
    • Understand business requirements and effectively explain how design solutions promote business goals.
    • Represent the UX Design team, facilitate design discussions and workshops, and give feedback in planning and product channels.
    • Create diagrams and workflows to ideate, capture, and communicate high-level design concepts and user journeys.
    • Create low and high fidelity sketches, wireframes, content, and visual designs.
    • Build interactive prototypes to communicate and test designs in progress.
    • Visualize data using charts, graphs and data tables that use human perceptual and cognitive abilities to their best advantage.
    • Work closely with Engineering to ensure a high-quality design implementation.
    • Work with the organization to inform and improve design processes. Help grow the BitSight design system, and ensure all features align with it.
    • Evaluate and continuously improve designs through reviews, walkthroughs, usability tests, and other techniques.

    Minimum Qualifications

    • Comprehensive understanding of applying user-centered design methodologies and research to solve complex business problems.
    • Experience using Figma, Sketch or similar tools to define and communicate designs.
    • Hands-on experience with planning, executing, analyzing and reporting on UX research methods including interviews and usability testing.
    • Ability to work in a collaborative design environment; to be critiqued and to critique.
    • Experience working in a dynamic, fast-paced software development context.
    • Superior listening, communication, and critical thinking skills.
    • Persuasive skills to present and defend design decisions, with the humility to change in response to user feedback or a better solution.
    • BA/BS degree in Design, Human Computer Interaction, Cognitive Psychology, Computer Science, a related field, or equivalent education and experience.

    Preferred Qualifications

    • Familiarity with HTML, CSS, SVG, React, or similar front-end web technologies.
    • Familiarity with 2D/3D libraries/toolkits for data visualization.
    • Experience with Agile development. Knowledge of Jobs to be Done framework.



  • 10 Aug 2021 12:21 PM | Audrey Bryson (Administrator)

    Company: Topfolio
    Location:  Remote/East Coast
    Learn More: Contact Chris Miller at chris.miller@topfolio.co

    We have a client in the financial services software space in the online trading/investment banking space looking to hire two individuals somewhere on the East Coast.

    These positions can be remote but they are looking for someone within this space who can step right in, collaborate, create user journeys, and narratives to help create unique B2B digital experiences.

    The 1st role is a Sr. UX Designer, 5-7 years in this space up to $130k.

    The 2nd role is a UX Research Manager up to $150k.

    Salaries could vary either way and they are also interested in individual contributor space. They are interested in finding someone from a larger firm that might be looking to be a little more nimble as their end clients are all Fortune 100.

    Each individual they are looking for must have a portfolio that shows end to end design and journey, examples of financial transactions, and willingness to work within an existing design system.

    Happy to tell you more if you message me and meet the minimum requirements. Again, banking, investment bank, financial services, trading, etc. industry within UX Design (not visual) and UX Research.


  • 08 Jul 2021 11:20 AM | Katrina Powell (Administrator)

    Company: Everyday Health
    Location: Remote (New York)
    Learn More: https://www.linkedin.com/jobs/view/2625614993

    Everyday Health Group (EHG) is a recognized leader in patient and provider education and services attracting an engaged audience of over 60 million health consumers and over 800,000 U.S. practicing physicians and clinicians. Our mission is to drive better clinical and health outcomes through decision-making informed by highly relevant information, data, and analytics. We empower healthcare professionals and consumers with trusted content and services delivered through Everyday Health Group’s world-class brands.

    Overview
    Everyday Health Consumer is looking for a passionate Senior UX/Product Designer to work on exciting new developments in health technology.

    You are a passionate, skilled designer, who believes in the value of research and testing to develop best in class user experiences. You have strong, mobile-first design sensibilities and enjoy discussing your design decisions, intents and improvements.

    You are an advocate for data-driven design, drawing on your experience as well as knowledge and insights obtained through market research, internal data, and user testing. You work within and evangelize design and research processes, value the collaborative process, and work well with other designers, departments and timelines.

    Key Responsibilities
    UX/Product Design

    • Identify pain points, goals and solutions for digital products
    • Create professional level wireframes, flows, lo and high fidelity designs
    • Contribute to and adhere to research/design process
    • Contribute to design system and hand-off to development
    • Conduct and participate in research activities, user interviews and user testing
    • Strong in considering each edge case scenario from a design perspective.
    • Experience working within a preexisting design and creating new components or templates.
    • Able to use one or more of the following: Sketch, Figma, Photoshop, Illustrator, etc.
    Communication
    • Conduct design reviews, critique and receive critiques on design work
    • Maintain relationships with external departments, managers and developers
    • Identify strategies, timelines and work effort for projects
    • Communicate design goals, timelines and present work to stakeholders
    Teamwork
    • Coach and mentor team members on UX and Product Design
    • Work with Director of Product Design to streamline work flows and improve quality
    • Collaborate with external stakeholders to communicate product design strategy and work
    Job Qualifications
    • 5-7 years of experience in UX and Product design, including experience at a senior level with a mobile focus
    • Experience with user centered design process, research and insights
    • Experience conducting and participating in design workshops, user testing and research
    • Expert level understanding of working within design systems
    • Expertise in interactive prototyping skills
    • Strong opinions on design and process

    Our Culture
    We love collaboration, always desire to understand the business problem we’re solving, push decisions down as low as possible, and want to further our culture of innovation and experimentation. We created our values together, to embody both our audience goals and our workplace aspirations: to promote diversity and create opportunities; to be authentic; to enable wellness; to ignite passion and reimagine possibilities; to be results driven with a bias toward action; and to inspire connectedness.


    About Everyday Health
    At Everyday Health Group, a division of J2 Global®, we work in a culture of collaboration and welcome those who desire to join our growing global community. We believe in careers versus jobs and people versus employees. We seek enthusiastic individuals with an entrepreneurial spirit looking for an environment that rewards your best work.

    Everyday Health offers competitive salaries in addition to robust health and wellness focused benefits including medical, dental, vision, life and disability benefits; Flexible Spending accounts, 401(k) with company match, an Employee Stock Purchase Plan, Pregnancy and Parental leave,

    Family Planning Support via Maven, Flexible Time Off, Volunteer Time Off, Fitness Reimbursement as well as employee-focused engagement and education programs, including Employee Resource Groups and company-sponsored events. If you’re seeking a dynamic work environment where you can see the direct impact of your performance, then Everyday Health is the place for you.

    Everyday Health Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive and equitable environment for all employees.

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