Below are job listings, ordered by most recent.  To keep our job board up to date, postings older than nine months will be removed. Representatives are welcome to resubmit removed postings if jobs are still active. 

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  • 02 Nov 2021 2:22 PM | Audrey Bryson (Administrator)

    Company: Jaggaer
    Location:  RDU area or Remote within the Eastern Timezone
    Learn More:

    At JAGGAER our mission is to provide an outstanding experience for our users. Our Mantra is "Designer to Wow"

    Design Thinking is in our DNA. We care deeply about the people who use our products. The UX team plays an integral part in the product development process. Solving the most challenging supply chain problems requires a culture of innovation, collaboration, and deep empathy for the user. We collaborate closely with each other and with engineers and product managers to create industry-leading products that deliver value for our users.

    We are looking for a problem solver to join our team. You are a restless innovator at heart who is constantly thinking about design flaws in the products and services you use. More importantly, you think about how you would fix them. Simplifying the complex excites you. You truly believe that building desirable experiences starts with deep understanding of the users and their needs. You look beyond the UI to design experiences that leverage technology to create great experiences. If this is you, come join us.

  • 01 Nov 2021 1:27 PM | Audrey Bryson (Administrator)

    Company: Workiva
    Location:  Remote
    Learn More:

    As a Senior UX Researcher you'll help us simplify complexity by identifying opportunities for innovation and continuous improvement on behalf of the user. Your previous experience as a researcher in software development will enable you to jump right in and design studies that inform decisions for Workiva products.

    Your experience makes you comfortable with ambiguity and excited by opportunities to discover solutions for users that meet their needs and exceed their expectations. You'll conduct both qualitative and quantitative research that covers the breadth of customer experiences - proactively using insights to address feature- and workflow-level challenges.

  • 22 Oct 2021 10:30 AM | Audrey Bryson (Administrator)

    Company: IBM
    Location:  Raleigh or Remote
    Learn More:

    At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.

    Your Role and Responsibilities

    At IBM, the role of marketing technology is to connect our data systems to communications that engage prospects & existing clients – on the right channel at the right time. Our team oversees the programs and internal platforms that enable this and partners with marketing, sales, and analytics to plan and iterate on them. This role is part of the UX Research team within the Products & Platforms team serving under the CTO, Marketing Technologies.
    In this role, you will work closely with a team of designers, product owners, and architects to research and inform the path for the software used by Marketing teams. As a UX Researcher, you will have the opportunity to employ the wide range of research methodologies including field research, remote usability studies, moderated and unmoderated design testing, and survey research.

    You will be expected to contribute new methods, patterns and practices to the internal and external UX Research communities. The successful candidate will need to think strategically, have strong research skills, and be able to target and present research findings to different audiences. You will need to be able to juggle multiple deliverables – from quick tests to longitudinal studies, fitting within an agile development schedule.

    Additionally, you will need to be detail-oriented and thorough in your approach to the research protocol, but flexible enough to work within time and product constrains. Most importantly, you will need to be a passionate advocate for users and able to demonstrate how User Research leads to measurable business value.

    This position will lead or contribute to the following:

    • Create artifacts which enable user empathy. This includes reviewing existing research, creating personas and user journeys, creating journey maps, and identifying the most salient pain points for the support tool.
    • Collaborate with design, product leadership, and development to iteratively create, show, and assess new design solutions that address the most salient pain points or unmet user needs.
    • Evaluate existing designs/live experiences at a point in time using industry standard research techniques and establish baselines for benchmarking the UX over time to track improvements.
    • Reuse existing listening channels such as embedded feedback and intercept methodologies to maintain the pulse and user sentiment and combine that understanding with knowledge of user behavior and business outcomes to draw data-driven conclusions and recommendations.

    Required Technical and Professional Expertise
    • 3+ years of industry experience
    • Knowledgeable and have experience using qualitative and quantitative UX research methods, gathering both attitudinal and behavioral data
    • Experience applying the most common UX research methods, including (but not limited to) usability testing, surveys, focus group moderation, interviewing, persona creation, heuristic evaluation, and Design Thinking
    • Experience creating prioritized actionable insights derived from user research and showing a path of change as a result
    • Experience working in multi-disciplinary teams and collaborating with stakeholders at various levels across an organization
    • Ability to clearly communicate findings and insights to stakeholders
    • Ability to manage multiple projects at once and work in an agile manner
    • Ability to apply UX research approaches throughout the product lifecycle
    • Demonstrate a pattern of personal professional growth and contribution to the discipline both internally and externally

    Preferred Technical and Professional Expertise

    Graduate degree in HCI, Human Factors, Cognitive Psychology, Psychology, Experimental Psychology, Design, or related.

  • 05 Oct 2021 4:18 PM | Audrey Bryson (Administrator)

    Company: Salt Flats
    Location:  Remote
    Learn More:

    Salt Flats is an innovation platform with diverse, creative group of disrupters, who challenge the status quo and create tomorrow’s future, today. The Salt Flats team is comprised of thought leaders in entrepreneurship, innovation, corporate strategy, and engineering. Our innovation framework and ecosystem environment, with members in technology, manufacturing, design, change management, start-ups, and venture capital, enables a network of 21st century problem solvers.  Salt Flats is key component of a broader portfolio of solution providers which includes Optimity Advisors LLC and Jumpgate Solutions LLC.

    When someone is explaining a complex process or idea, do you instinctually draw or diagram it in your head or sketch it on paper? Do you want to join a team that values your time, health, and encourages you to share your thoughts?  If the answer is yes, please read on. 

    We are seeking a dynamic and talented Lead Digital Product Designer who can apply expertise in user experience design, visual design, and digital strategy to create and execute design solutions that meet the client’s business goals. Our ideal candidate understands how people think, operate, and interact with complex sets of data and is comfortable working with designers, developers, data analysts, and product managers to design the user experience for digital products. We are looking for someone who is competent in all aspects of the design process, bring Lean UX methods and strategic thinking into enterprise projects, and establish and grow relationships with clients.

    Design Delivery

    • Serving in lead capacity on large, complex projects, create user experiences and visual design strategies and solutions for projects based on business objectives and user research
    • Serve as subject matter expert in the defined UX and brand standards and the execution of visual, interaction, and motion design
    • Facilitate internal team communication, bridging the gap between visual design, functional development, and content
    • Communicate the value of UX, UI, and design thinking to clients
    • Lead client engagements from a UX perspective
    • Lead participatory design activities, e.g., client workshops, card sorting, to understand vision, business model, and user needs and behaviors
    • Serve as the voice of the user while meeting the needs of the client
    • Combine UX thinking with design execution to produce usable and intuitive user interfaces
    • Illustrate user experience using storyboards, information architecture, process flows, user journeys/personas, and sitemaps
    • Use design to communicate complex concepts, whether through conversations, frameworks, or ideas
    • Derive actionable insights by leading user research activities and translating insights into prototypes
    • Provide coaching and guidance to other product designers on the team to elevate our approach to user experience research and design and promote the craft of UX across the organization
    • Collaborate with architects, developers, and project teams to ensure design elements are incorporated into development sprints
    • Proactively perform competitive research based on product roadmaps
    • Plan and facilitate interactive workshops to build consensus around business requirements and design ideas
    Internal Design Leadership
    • Lead the design team in best practices, design trends, and leading technologies
    • Support the development and adoption of design processes, tools, and culture
    • Develop, refine, and adhere to design systems and style guides
    • Understand and incorporate Design Thinking, Agile Methodologies, Lean Principles and Collective Intelligence into project strategy
    • Other duties as assigned

    • Strong understanding of foundational design principles including type, layout, use of color, etc.
    • Deep understanding of user experience best practices and the latest UI trends, techniques, and technologies
    • Understanding of desktop, mobile web, native iOS and Android platforms, and the ability to provide recommendation when it's best to follow platform-specific conventions.
    • Ability to collaboratively go from whiteboard, to sketch, to high fidelity prototype, to live product
    • Ability to conduct and apply customer research, including design thinking and rapid prototyping
    • Outstanding facilitation, brainstorming, and collaboration skills
    • Extensive experience with standard design tools, e.g., Axure, Sketch, Adobe XD, Figma, Photoshop, Illustrator, InDesign, etc.
    • Excellent visual design skills with sensitivity to user-system interaction
    • Excellent communication, presentation and critical thinking skills.
    • Strong sense of collaboration; able to thrive in iterative, cross-disciplinary environments
    • Ability to drive consensus via facilitation, storytelling, and brainstorming
    • Comfortable trying new things and failing quickly to get to optimal solution
    • Open to feedback and willing to learn and improve
    • Passionate about creating easy, usable, and smart solutions for humans
    • Working knowledge of HTML and CSS a plus
    • Bachelor’s Degree in Graphic Design, Web Design, Visual or Interaction Design, or related discipline with a solid foundation in the principles of design; or high school diploma with UX certification from places like General Assembly, Designation, Nielsen Norman Group, or equivalent with at least 7 years of progressive experience in the specialty in lieu of each year of secondary education
    • 8+ years of experience in a Product Design, Digital Design, or UX/UI Design related role
    • Display a strong portfolio which demonstrates work across a range of clients
    • Authorized to work in the United States on a permanent basis
    • Experience with user research, usability testing, and generating test reports
    • Experience in the planning and facilitation of Design Thinking workshops
    • Experience working in an Agile/Scrum development process
    • Experience with designing and implementing web accessibility for web and mobile
    Salt Flats, LLC is an EEO/AA/Veteran/People with Disabilities employer.
  • 03 Sep 2021 12:08 PM | Audrey Bryson (Administrator)

    Company: Brooks Bell
    Location:  Raleigh, NC or Remote
    Learn More:

    We’re looking for a Senior UX Designer to join the Brooks Bell team! This role will be a team of one reporting to the UX Practice Lead, with potential to help hire and mentor junior designers as we grow.

    The Senior UX Designer works as an integrated part of a cross-functional team to identify experience optimization opportunities for our clients through quantitative and qualitative data analysis, and quickly produce variations of designs based on that data to help our clients test, learn, and iterate rapidly.

    The designer’s core functions include rapidly iterating on design ideas within a client’s current design and branding framework, performing UI design changes and creating prototypes in concert with development requirements, and presenting designs to internal and external stakeholders to elicit feedback for design refinement.

    Our clients will have multiple tests running at the same time in various stages, so the ideal candidate will be effective under pressure, have excellent time management skills, and be able to handle multiple projects at once across a variety of clients.

    Our ideal candidate is also highly organized, a strong and effective communicator, and is self-motivated, relying on self-discipline to set and meet daily and long-term deadlines. We need someone who exhibits professional maturity, thinks on their feet, and can balance producing high quality design artifacts while working scope-of-work and/or billable hour limitations.

    Key responsibilities:

    • Modify client digital experiences, from low-resolution wireframes to development-ready prototypes.
    • Turn design deliverables around quickly and accurately, across a number of client accounts.
    • Work within client standards of design and development.
    • Along with internal cross-expertise teams, identify opportunities for client experience optimization.
    • Proactively communicate and collaborate with cross-functional teams, especially account coordinators and business analysts, to understand and execute on short and long term tasks.

    Skills needed:
    • Proficiency in Figma, Sketch, InVision, and/or AdobeXD and willingness to learn new design software if needed
    • Working knowledge of user-focused testing tools and methodologies
    • Ability to think and react quickly in high-pressure situations (performing design adjustments on the fly during a client call, for instance)
    • Excellent professional communication skills, including the ability to assess level of effort and provide estimated timelines proactively to internal teams.
    • Growth mindset approach, and willingness to learn, try, and share new skills and expertise.

    Experience required:
    • 3-5 years of experience in UX/UI design, web and app design, and/or front end development, or comparable experience
    • College degree, or equivalent experience, in this or another related field (ie Psychology, Human Factors, Design Thinking, or Communications)
    • Demonstrated experience in designing/building for the web
    • Demonstrated experience in solving usability problems
    • Demonstrated experience using data and UX research to drive design decisions.

    Also helpful:
    • Experience with UX research, A/B split testing, targeting and/or conversion optimization
    • Experience/knowledge of print design/layout
    • Working knowledge of HTML/CSS
    • Strong visual design skills
  • 01 Sep 2021 11:18 AM | Audrey Bryson (Administrator)

    Company: RTI International
    Location:  Remote
    Learn More:

    RTI International is one of the world's leading research institutes, dedicated to improving the human condition by turning knowledge into practice. Experts in our Education and Workforce Development practice area advance equitable, high-quality learning for people of all ages around the globe. We take an integrated approach to research—combining deep expertise in education and workforce development with broad capabilities in quantitative and qualitative research, evaluation studies, and data visualization and decision support tools. We lead large-scale, multiyear studies that investigate the relationships between student characteristics, education programs and practices, and academic and career success.

    The Education and Workforce Development business unit has an immediate opening for an UI/UX Designer who will design products that aim to improve educational outcomes through digital initiatives such as learning management systems, data-rich microsites, mobile applications, and complex data management systems. The UI/UX Designer will execute a variety of visual design tasks in support of the work of the Center for Technology and Data Management and will work closely with the Creative Director to create high-quality user experiences across digital platforms. Critical to success in this position are creative problem-solving skills, strong design skills, attention to detail, and the ability to work effectively in a team environment.

    The team is composed of telecommuters across the United States. Candidates should have telecommuting experience or an interest in becoming a telecommuter.

    Responsibilities include, but are not limited to:

    • Develop sitemaps, wireframes, visual mock-ups, and interactive prototypes
    • Create innovative user interfaces and visual designs
    • Design with an awareness and understanding of browser sizes, device capabilities, and product functionality
    • Provide quality control reviews of all work
    • Work within existing brands to apply designs across a broad range of collateral
    • Collaborate with the Creative Director and developers to ensure that designs are implemented to the highest standard
    • Assist with usability activities such as persona creation, user testing, and research
    • Design presentations, format reports, and source images and illustrations
    • Design marketing collateral for external clients
    • Provide clear, concise, and accurate communication to clients
    • Effectively prioritize project deliverables and assignments
    • Articulate design decisions thoughtfully with an openness to feedback
    • Ensure designs meet 508 accessibility requirements

    Minimum Qualifications:
    • Bachelor’s degree with a minimum of 3 years of experience as a digital producer, user interface designer, visual designer, or equivalent
    • A portfolio that demonstrates proven success with digital work
    • Strong knowledge of user interface and user experience best practices and standards
    • Understanding of design principles including layout, typography, and color theory
    • Well organized, detail-oriented, and capable of self-managing and multitasking in a fast-paced, demanding environment
    • Experience working in a collaborative team environment
    • Excellent communication and interpersonal skills
    • Strong knowledge of Adobe Creative Suite
    • Understanding of basic front-end languages such as HTML5, CSS3, JavaScript
    • Experience designing for mobile
    • Applicants must be legally authorized to work in the United States and should not require, now or in the future, sponsorship for employment visa status

    Preferred Qualifications:
    • Experience designing for the EdTech industry
  • 01 Sep 2021 10:32 AM | Audrey Bryson (Administrator)

    Company: IBM 
    Location:  Research Triangle Park, NC
    Learn More:

    A User Experience Designer Specializes in the interpretation and synthesis of research and requirements; to craft stories around intended experiences which connect people in meaningful, enduring ways with our products and services. By organizing the various requirements that need to be threaded together, it is the ability to quickly anticipate, communicate and influence what the user will see, hear or touch within a given experience that will contribute to the crispness of a story. It’s not simply understanding all user touchpoints and detailing the potential outcomes, it is about creating experiences and solutions that are valuable, effortless and enjoyable and successfully communicating those intentions to the business team and technical teams. The anticipation and evaluation of various interactions are explored and managed through various iterations and will contribute to the most beneficial experience for a user. Communicate the intended experience through the delivery of artifacts such as concept maps and models, storyboards (wireframes), interaction hierarchies, taxonomies, pattern libraries, workflows and design specifications.

    As a Design lead on the zAIOPS Design team, you will be focused on delivering exceptional user experiences for our product portfolio. We want to utilize new technologies that make sense for our clients/users. There is deep focus on portfolio simplification, modernization and integration across our product set as we drive more artificial intelligence into the Z Systems operations tool kit.

    Responsibilities include:

    • Understanding user needs, and exploring user-centered designs
    • Leveraging modern tools and techniques to develop highly usable UX/UI Designs that meet and exceed client needs.
    • Identifying and addressing UX/UI design issues from clients, developers, service and support personnel.
    • Actively leading/participating in design sessions: empathy mapping, user feedback sessions and end of sprint demos/playbacks.
    • Coaching, educating, and advocating UX/UI Design best practices
    • Exploring new/emerging UX/UI capabilities to be used in our software products.
    • Providing prototype Designs needed for Sponsor, Stakeholder and Customer feedback sessions.
    • Collaborate across the design, offering management and development teams to explore new ways to present and manipulate information
  • 13 Aug 2021 5:39 PM | Audrey Bryson (Administrator)

    Company: Matlen Silver
    Location:  Charlotte, NC
    Learn More:

    Matlen Silver has an immediate opportunity for an experienced UX Designer. This position is for a large financial institution in Charlotte, NC. Remote to start - will be a hybrid in office / work from home schedule when they return to the office in Q4.


    Partner with business to establish clear problem statements and measures of success for new customer care agent desktop interface
    • Partner with customer care agents to fully understand their needs
    • Demonstrate a bold vision for excellence in interactive web design and a commitment to evolving our agent experience
    • Use Salesforce Lightning design system to define an architecture that effectively synthesizes multiple systems/interfaces into a single interface that agents can easily navigate to perform a wide variety of customer service tasks efficiently.
    • Create user flows, wireframes, screen comps, and prototypes that exhibit a mastery of user-centered design practices
    • When necessary, establish and document design standards that align with the overarching guiding principles of the agent experience.
    • Work with technology team to determine feasibility and implementation timelines
    • Demonstrate excellent verbal and written communication skills to articulate design rationale and facilitate partnerships with product and business owners
    • Must be highly innovative and inspire commitment to a higher standard
    • Solutions oriented with the ability to multi-task and adapt quickly to changing requirements and conditions
    • Partner across related disciplines including usability, content strategy, accessibility, and web development to meet the established business objectives of this engagement.
    • Creating iconography

    Required Skills and Experience

    • 5+ years experience as an Information Architect or UX Designer at an agency, retail or financial services institution.
    • 2 years experience designing customer care interfaces
    • 1+ year Salesforce / Salesforce Lightning experience
    • Experience creating user flows, wireframes, and interactive prototypes
    • Experience in an e-commerce, media, or start-up environment with short interval release cycles is a plus
    • Best-practices knowledge of WC3 and other web design standards
    • Excellent understanding of usability/user centered design, UX methodology, interactive design principles and best practices, web accessibility, and corporate branding

    About Matlen Silver

    Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.

  • 12 Aug 2021 3:21 PM | Audrey Bryson (Administrator)

    Company: ICF Next
    Location:  Remote
    Learn More:

    The Senior User Researcher must have strong client relationship management and project coordination skills to help lead and conduct user research and usability studies for a federal digital public health client. You will work with the client and team members to discover and understand business requirements; design and carry out user research activities and engage end users in the design process; ensure a focus on content as a key part of the overall user experience; and play a key role in informing prototype design, testing ideas and synthesizing feedback from internal stakeholders and internal and external users.

    The successful candidate must be comfortable interfacing with clients and proactively speaking up to drive projects forward in a way that is tactful, thoughtful and collaborative. This role requires effective interview facilitation and communication abilities, both oral and written, as well as proven client engagement and resiliency skills.

    This position is remote and can be based from anywhere within the United States.

  • 10 Aug 2021 12:30 PM | Audrey Bryson (Administrator)

    Company: BitSight
    Location:  Raleigh, Boston, Lisbon or remote
    Learn More:

    BitSight is transforming how companies manage information security risk with trusted, time-tested and actionable security ratings. Founded in 2011, the company built its Security Ratings Platform to continuously analyze vast amounts of external data on security issues and behaviors in order to help organizations manage third party risk, underwrite cyber insurance policies, benchmark performance, and assess aggregate risk. Organizations worldwide, including seven of the top 10 cyber insurers, 20% of Fortune 500 companies, and 4 of the top 5 investment banks use BitSight’s proven Security Ratings technology on a daily basis to make integral risk and business decisions. With over 2,000 customers and the largest ecosystem of users and information, BitSight is the most widely used Security Ratings Service. We solve interesting problems and help make the world a safer place.

    About the Role
    BitSight is seeking our first Senior UX Researcher to grow and expand our research practice. Our UX Design team is proud of the practice we’ve built, with regular access to customers for interviews, usability testing, surveys, and navigation studies, and excellent tools for gathering and analyzing usage data. We’ve completed some significant user experience improvement projects and shown the positive impact on sales and customer retention. Now we want to take our practice to the next level, increase strategic discovery research, and continuously measure and improve user experience across our product lines. The ideal candidate will bring a self-motivated, experimental mindset, deep experience with several qualitative and quantitative research methods, and the ability to tell persuasive stories about users, their jobs, and the challenges we can help them overcome. This role has the potential to grow into leading a research team as BitSight grows. 


    • Lead and execute research projects throughout the product lifecycle and across multiple product lines.
    • Establish a vision and roadmap for research and manage collaboration with stakeholders.
    • Understand business requirements and align research roadmap with business goals.
    • Work cross-functionally with Product Designers, Product Managers, Business Analytics, Engineering, Data Science, Marketing, and customer-facing teams as needed to understand users, plan research, share research discoveries, and define and implement solutions.
    • Plan and execute discovery research to understand users and their jobs and uncover opportunities for innovation.
    • Use inspection methods and usability testing to create a prioritized list of product improvements.
    • Identify and recruit appropriate users for your studies. Participate in design reviews and critique design work in progress based on your research observations and knowledge of users.
    • Create presentations, user journeys, personas, video clips and other artifacts to effectively communicate research findings, build empathy for users, and drive action
    • Gather and analyze quantitative data from surveys and usage tracking systems (e.g., Pendo).
    • Combine quantitative and qualitative data to provide a richer understanding. Mentor product designers to help them grow their research expertise.
    • Continuously improve research operations to improve quality, consistency, and efficiency of research practices.
    • Develop guidelines, templates, and processes.
    • Make research findings discoverable and usable over time and across teams.
    • Work with Legal, Security, Finance, and others as needed to ensure research practices are in compliance with their guidance.

    Minimum Qualifications

    • Significant hands-on experience and proven results with several qualitative and quantitative UX research methods, including interviews, observation, usability testing, and surveys.
    • Hands-on experience with planning, executing, analyzing and reporting on UX research methods including interviews and usability testing.
    • Selects the most appropriate research method for the study goals.
    • Skilled at facilitating sessions with users: makes users comfortable, avoids bias, elicits useful data, manages time and technology well.
    • Ability to work on a highly collaborative UX Design team and to provide objective feedback on designs grounded in research.
    • Experience working in a dynamic, fast-paced software development context.
    • Superior listening, observing, communication, and critical thinking skills.
    • Persuasive and storytelling skills to present results in a way that sparks action.
    • General knowledge of statistics as they relate to UX research methods.
    • Organized, curious, adaptable, and self-motivated to maintain a rapid research cadence with minimal supervision.
    • BA/BS degree in cognitive psychology, human-computer interaction, social sciences, or equivalent experience. Master’s degree desirable.
    • A portfolio demonstrating past work experience and deliverables.

    Preferred Qualifications

    • Experience with information architecture research methods such as card sorting, tree testing, and first click testing.
    • Experience using Figma, Sketch or similar tools to mock up proposed solutions.
    • Experience with Agile development.
    • Knowledge of Jobs to be Done framework.

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